WHY ELITE?

Elite Amenity Management is a full-service amenity management company based in New York City. We specialize in providing residential and commercial properties with high-end, personalized amenities and services. Our team of experienced professionals provides a wide range of services, including management, wellness services, design, and much more, creating a great amenity experience for each client. ELITE exists to make ordinary days feel extraordinary by transforming shared spaces into sanctuaries of health, well-being, and genuine connection with dedication and passion.

We are looking for a highly motivated and hospitality-driven Seasonal Assistant Manager to join our team this Summer 2024.

WHAT YOU WILL DO

• Facility Management
  • Supervise daily operations, ensuring compliance with policies and regulations.
  • Manage facility maintenance, repairs, and vendor coordination.
  • Develop efficient operating procedures.
• Customer Service
  • Provide a welcoming and professional experience for members, guests, and visitors.
  • Address member concerns, maintain strong relationships, and resolve issues promptly.
  • Conduct member engagement initiatives to ensure high satisfaction.
• Staff Supervision
  • Recruit, train, and supervise a team, offering ongoing coaching and feedback.
  • Manage staff schedules and conduct regular meetings to address operational concerns.
• Programming and Events
  • Assist in developing diverse programs and events, collaborating with professionals, such as instructors and trainers, to offer high-quality classes, workshops, and activities.
  • Coordinate event logistics and communicate offerings to members.
  • Collect feedback to enhance programming.
• Administrative Support
  • Manage budget and financial transactions.
  • Maintain member records and prepare amenity usage and satisfaction reports.
  • Coordinate marketing efforts to promote services and programs.

WHAT YOU BRING TO THE TABLE

• Bachelor's Degree in Business Administration, Hospitality Management, or related field preferred.
• 1 years of experience in a supervisory or managerial role, preferably in a customer service setting.
• Strong organizational skills with the ability to multitask and manage priorities effectively.
• Excellent interpersonal and communication skills, with a focus on customer service and member satisfaction.
• Proficient in Microsoft Office Suite and ability to learn new software systems quickly.
• Knowledge of facility management, health and safety regulations, and event planning.
• Ability to work flexible hours, including evenings and weekends, as necessary.

WHAT WE OFFER

• $28 to $30 an hour

If you are passionate about making ordinary moments feel extraordinary and believe in making genuine, personal connections, apply now!

Elite Amenity Management is an equal-opportunity employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.