Maintenance Supervisor

Position Summary: 

The Maintenance Supervisor is the senior maintenance leader and is accountable for delivering on our property management commitment to residents. This individual leads all aspects of the property’s hands-on maintenance, including overall inspection, repair work orders and scheduled maintenance of apartments and other interior/exterior areas. The Maintenance Supervisor is a working member of the maintenance team to ensure the community is always in excellent condition. This position will oversee the general maintenance function by managing service requests, delegating tasks, supervising, and directing the work of the department. The Maintenance Supervisor is responsible for taking care of our residential communities and the homes our residents live in, while leading their maintenance team to do the same. The ideal teammate will have the ability to be flexible, proactively communicate, have a natural curiosity to learn, exhibit a high degree of professionalism, and work well both in a team environment and independently. 

Job Responsibilities: 

• As directed by the Property Manager, accomplish the property objectives by recruiting, training, and motivating a high-performing staff while maintaining an upbeat, positive attitude.
• Perform various maintenance functions which may include but is not limited to electrical installations & repairs, light carpentry/construction, repairing HVAC, plumbing and appliance repairs, drywall and painting repairs, and carpet and vinyl repairs installation
• Work along with maintenance staff to maintain common areas and grounds keeping them free of trash and debris
• Perform on-call emergency service as required
• Complete regular community inspections to proactively identify necessary repairs or replacement of any interior or exterior areas on the property
• Monitor maintenance and up-keep of all mechanical equipment systems by contracted vendors including but not limited to apartment HVAC units, chiller/boiler systems, water heaters, elevators, and generators
• Oversee and assist in preparing all make-ready apartments, which may include but is not limited to ordering materials, painting, cleaning carpet, general repairs, housekeeping and scheduling outside vendors
• Monitoring and management of vendor contracts
• Communicate job expectations, coaches and counsels’ maintenance staff on job performance and disciplinary issues in conjunction with Property Manager
• Ensure maintenance staff is performing to Company standards and work orders are handled in a prompt, courteous and efficient manner
• Maintain open and clear communication with the Property Manager and on-site staff
• Ensure maintenance staff follows safe work practices and is responsible for proper use and care of all company tools and equipment 

Operational Financial Responsibilities:

• Order and control maintenance inventory
• Review property management system (Onesite Facilities) data related to progress on work orders to ensure they are handled in a timely manner per Company policy
• As directed by the Property Manager, identify, and obtain quotes for capital improvements, major system repairs and special maintenance projects
• Adhere to, maintain, and monitor the maintenance budget issued by the Property Manager
• Assist the Property Manager in obtaining initial and renewal quotes for maintenance contracts and other services provided to property
• Prepare weekly/month status reports for the Property Manager as requested 

Education and Qualifications: 

• Minimum of 3 years in supervisory role
• Basic hand tools
• Knowledge and experience repairing electrical, plumbing, carpentry, drywall, and appliances
• Multi-Family/Affordable Housing experience a plus
• NCHM Certified Manager of Maintenance designation preferred
• Self-motivation and attention to detail
• Strong interpersonal skills with the ability to build relationships
• Demonstrated track record of the highest degree of ethics and integrity
• Availability to work evenings and weekends as needed
• Must possess a valid driver license, and have reliable transportation
• High School diploma or equivalent 

Working Conditions: 

• Team members work both in and outside of apartment buildings and in all areas of the property, including amenities.

 Physical Demands: 

• Team members need to be able to bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
• Team members must be able to work inside and outside in all weather conditions
• Team members must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance. Rare or regular travel may be required for the accomplishment of some or all the daily responsibilities of this position.
• Team members must be able to “take call” during evenings and weekends. 

EEO Statement: 

We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. Elevation Property Management is an equal opportunity employer and, as such, openly support and fully commit to recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state, or local laws.

We believe that diversity and inclusion among our teammates are critical to our success.

Company Benefits

· 11 Paid Holidays

· 15 Personal Days

· National Healthcare, Dental, and Vision plans

· Company Provided Life Insurance plan, Short Term and Long Term Disability

· 401(k) plan