Description

A Production Team Manager (PTM) is a front-line manager within the production division. A Production Team Manager oversees the activities of their team and is responsible for increasing their team's effectiveness and efficiency at executing tasks or phases of a project through staff development. A Production Team Manager is expected to spend approximately 8 to 12 hours per week on staff development and on Division level meetings, activities, and initiatives while balancing project demands.

Typically Reports To - Production Division Manager

Typical Years of Experience – 5 years

Requirements

Qualifications

• Must model & champion the company's vision, values, and culture.
• Should possess strong technical skills that would benefit a design or drafting team
• Should have a track record of providing thorough, quality plan set reviews.
• Must have a thorough understanding of the Plan Production Workflow & QA/QC Process.
• Must have a solid understanding of the division’s CAD file and project folder structures.
• Must be able to add value to direct reports at a technical, professional, and personal level 
• Must be able to handle healthy conflict and confrontation. 

Roles & Responsibilities

• Team Leadership
• Live, model and teach the company's vision, values, and culture.
• Enthusiastically Driven, Live Servant Leadership, We Before Me, Character Counts
• Puts direct reports' needs ahead of personal project priorities, as appropriate
• Leads the team and supports them in their performance and product quality
• Create a team environment that allows people to excel by providing attention to things that are important (performance, client objectives, etc), removing distractions (unnecessary communication, drama, etc), and providing the necessary reminders of best practices and operating procedures.
• Projects/Workload 
• Provide recommendations and feedback to the Division Manager (or Assistant Division Manager) on project team assignments
• Coordinate with Project Managers on task assignments
• Closely monitor the workload for their team to ensure team stays utilized and ensure workload does not become unbalanced 
• Projects – still may be assigned to a project as a Lead Designer, or Signing P.E. (if applicable)
• Peer Reviews (Plan Sets)
• Base File Setups
• Assist in coordination efforts with workshare teams – project files, CAD/plan standards, go-by projects, etc.
• Employees
• Participate in recruiting efforts to fill the positions within the Division 
• Lead/manage employee review process for team members
• Conducts annual reviews for each team member, and a semi-annual check-in of goals, including gathering and organizing feedback and project performance results
• Work with Division Manager on career path opportunities for staff
• Develop staff through formal training and informal on-the-job coaching including design, QA/QC, financial management, and phase management.
• Work with the Division Manager to identify and help develop future leaders. 
• Review timesheets and PTO requests of direct reports, and coaching employees on timeliness of timesheet submittals
• Hold regular 1:1 meetings with direct reports (quarterly basis at minimum)
• Understand the meaning of being someone’s sponsor and trusted advisor, and develop that relationship with your direct reports
• Identify personnel issues and coach employees on how to engage in healthy conflict.
• Identify when you need to step in as a manager to resolve the conflict and when you need to re-direct them to handle it on their own 
• Maintain a “no drama zone” with your direct reports
• Operations
• Follow, support, and promote Team accountability of best practices and office procedures.
• Assist Division Manager with Division Initiatives, as appropriate
• Project Execution
• Review and provide feedback to team members on performance (budget, schedule, QA/QC, communication, effectiveness, etc.)

Metrics

• Revenue & Efficiency for the Team
• Revenue & Efficiency as PhM
• Employee Advancement and Growth 
• Team’s Subjective Feedback

Qualification Requirement

• Natural leader, willing to champion a team of Civil Designers, CAD Technicians, and Design Engineers

Education and/or Experience

• 5 years of experience in Houston-area single-family land development design
• OR 3 years experience with Bachelor’s degree from an EAC-accredited engineering program

Certificates, Licenses, Registrations

• Valid driver’s license
• PE License is a plus

Required Knowledge, Skills, and Abilities

• Ability to effectively review and provide constructive feedback to team members or peers on production deliverables (plan sets, exhibits, etc.)
• Outstanding communication and interpersonal skills.
• Conduct regular evaluations of team members, and support them in their career development
• Follow, support, and promote accountability of best practices and office procedures
• Effective Resource Management – keeping assigned projects within team on budget and on schedule, while maintaining a high-quality product
• Proficient in MS Office and AutoCAD Civil 3D.