2 CRM Analyst Jobs in Charlotte, NC
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Elevate is Hiring a CRM Analyst Near Charlotte, NC
Our team of 200 employees spans the globe with in 20 locations worldwide. We value recruiting diverse individuals to our team to bring new perspectives to our company and look forward to learning more about you in the recruitment process. To learn more and see what we’ve been up to, follow Elevate on X, LinkedIn, and Instagram.
Crm Analyst – OverviewElevate is looking for an individual to join our revenue strategy team. You will be our day-to-day Salesforce administrator, reporting to the Senior CRM Analyst to effectively manage sales enablement tools serving more than 100 senior-level users. This role will be vital to sales executives as they understand and use Salesforce to close business. You will have direct exposure to leaders from all Elevate solutions, supporting their training and engagement with the system by serving as our first point of contact for all things Salesforce. The Analyst will also directly drive revenue for our Elevate Experiences team by distributing leads and creating campaigns via bulk uploads of opportunities. Our CRM efforts are a vital part of the revenue generation team for Elevate and our clients will be at the heart of all you do.
ResponsibilitiesCRM ADMINISTRATION
- Provide day-to-day support and training for users of Elevate’s Salesforce instance
- Use standard and custom Salesforce objects to collect, maintain, and query data that leads to actionable insights for sales leaders
- Assist CRM team with pipeline management, helping sales leaders to make data driven decisions from current and future sales opportunities
- Execute lead scoring program to prioritize leads based on multiple criteria
- Manage, select, and distribute leads from a variety of lead sources for B2C campaigns
- Collaborate with CRM team and sales leaders to enhance user processes and data integrity
- Assist internal teams, such as Marketing, with list development
- Assist with client CRM engagements, spanning multiple systems (Hubspot, Dynamics, etc.)
- Education and/or Experience
- Analyst Level: One (1 ) year of work experience in a CRM role is preferred.
- Relevant Salesforce certifications a plus
- Sports industry experience a plus
- Knowledge/Skills/Abilities
- Familiarity with Salesforce or other CRM systems (Hubspot, Dynamics, etc.), including workflows and customizations
- Familiarity with basic database concepts and the relationships between accounts, contacts, opportunities, and products
- Proficient in Microsoft and Google suites
- Experience using a data visualization tool such as Tableau or PowerBI to tell stories with the data
- Self-starter with a positive, “no-quit” attitude
- People-oriented. Ability to collaborate and influence diverse teams. Strong communication skills that can tell the story of the data.
- Ability to manage multiple projects and deadlines in a fast-paced environment
- Creative, analytical thinker with strong attention to detail
- Understands the importance of preserving confidentiality
- Full-Time
- Medical, Dental, Vision, Life, Short-Term & Long-Term Disability Insurance FSA, HSA, and more
- 401k Employer Match after meeting eligibility requirements
- 14 Paid Holidays
- Unlimited PTO
- Paid Parental Leave
- Travel Requirements
- Travel will not be frequent but may be required on occasion.
- Physical Demands
- Extensive work in front of a screen
- This position requires sitting for extended periods while using a computer and/or phone.
- Work Environment
- This position is preferred to be at our office in Charlotte, NC, however also open to remote work
Job Summary
Full Time
IT Outsourcing & Consulting
$97k-126k (estimate)
04/12/2024
05/31/2024
elevateapp.com
SAN FRANCISCO, CA
50 - 100
2014
Private
JAMES SUN
$5M - $10M
IT Outsourcing & Consulting
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About Elevate
Elevate is a brain training application designed to build communication and analytical skills.
The job skills required for CRM Analyst include CRM, Salesforce, Communication Skills, Attention to Detail, Insight, etc. Having related job skills and expertise will give you an advantage when applying to be a CRM Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by CRM Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for CRM Analyst positions, which can be used as a reference in future career path planning. As a CRM Analyst, it can be promoted into senior positions as a Business Systems Analyst IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary CRM Analyst. You can explore the career advancement for a CRM Analyst below and select your interested title to get hiring information.
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