1 Bilingual Patient Advocate Job in Layton, UT
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Elevate Patient Financial Solutions is Hiring a Bilingual Patient Advocate Near Layton, UT
Job Summary
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.
Essential Duties and Responsibilities
- Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance.
- Complete the appropriate applications and following through until approved
- Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked
- Provide exceptional customer service skills at all times
- Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases
- Maintain assigned work queue of patient accounts
- Collaborate with hospital staff, case managers, social workers, financial counselors
- Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
- Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
- Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted
- Request home visits as needed to acquire documentation
- As per established protocols, inform the client in a timely manner of all approvals and denials of coverage
- Participate in additional training requirements in an effort to stay abreast of the ever-changing rules and regulations associated with the various governmental programs
- All other duties as assigned
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.
- High School Diploma or GED preferred, except when required by our client.
- Prior hospital experience preferred
- Adaptability when dealing with constantly changing processes, computer systems and government programs
- Professional experience working with state and federal programs
- Exemplary critical thinking skills
- Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day
- Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
- Effectively communicate both orally and written, to a variety of individuals
- Ability to multitask
- Ability to function in a fast-paced environment
- Must fluently read, write & speak both English & Spanish
ElevatePFS believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.
- Medical, Dental & Vision Insurance
- 401K (100% match for the first 3% & 50% match for the next 2%)
- 15 days of PTO
- 7 paid Holidays
- 2 Floating holidays
- 1 Elevate Day (floating holiday)
- Pet Insurance
- Employee referral bonus program
- Teamwork: We believe in teamwork and having fun together
- Career Growth: Gain great experience to promote to higher roles
ElevatePFS is an Equal Opportunity Employer
Job Summary
Full Time
$37k-50k (estimate)
10/14/2023
04/28/2024
The job skills required for Bilingual Patient Advocate include Customer Service, Futures, Communicates Effectively, Microsoft Office, Health Insurance, Critical Thinking, etc. Having related job skills and expertise will give you an advantage when applying to be a Bilingual Patient Advocate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Bilingual Patient Advocate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Bilingual Patient Advocate positions, which can be used as a reference in future career path planning. As a Bilingual Patient Advocate, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Patient Advocate. You can explore the career advancement for a Bilingual Patient Advocate below and select your interested title to get hiring information.
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