Job Title: Care Coordinator

Department: Provider Prevention and Support Service

Reports To: Clinical Team Leader

Reports: N/A

FLSA Status: Non-Exempt [Full Time]

Job Description

The Provider Support program provides community-based crisis prevention and intervention services for individuals with intellectual disabilities (ID) and mental health needs. Our program works to enhance the ability of the system of care to successfully support individuals with ID and mental health needs in their community. Using positive behavioral supports, multi-model clinical assessments, and other therapeutic tools, services are provided to caregivers supporting those with ID. Provider Supports promotes systemic, person-centered approaches and provides training, education, consultation, crisis plan development, and crisis support.

**This position requires regular travel throughout service area (mileage reimbursed) and rotational on-call responsibilities**

Primary Duties and Responsibilities

• Must be capable of regular and predictable attendance at a specific location to perform assigned tasks. Regular travel is required.

• Maintain an active caseload of individuals referred for services (variability occurs depending on the activity level of cases and the project scope).

• Ensure the coordination of support meetings and crisis plan development for individuals enrolled

• Provide outreach visits to the individuals’ home, day, and vocational settings regularly

• Use of clinical documents and other assessments for case planning and strategizing.

• Develop and maintain clinical documentation and any other applicable documentation of services provided.

• Develop materials and present community training as assigned by the director or designee, or when identified independently

• Complete all required data entry expectations, including adherence to timelines established by the program

• Provide on-call crisis response and assessment on a rotational basis

• Attend, participate and complete the Center for START Services Coordinator course, within the first year of employment

• Renewal of certification every two years after initial completion

• Participation in program specific meetings

• Participate in the Center for START Services National Network, which brings together projects from across North America through an online resource center, conference calls, select study groups and a meeting at an annual conference as recommended

• Other duties as assigned

Qualifications

• A Master’s Degree in Social Work, Psychology, Counseling, or other human service field with 2 years’ experience working with people who have ID and mental health and/or challenging behavior needs.

OR

• A Registered Nurse or bachelor’s degree in Social Work, Psychology, Counseling, or other human service field with 4 years’ experience working with people who have ID and mental health and/or challenging behavior needs is acceptable.