Operations Manager

MISSION Corp., dba Mission Outdoor (“MISSION”), is looking for a passionate individual to join its growing team. At MISSION, we’re making outdoor fun easier than ever. We take a thoughtful approach to product design because we’ve been there, done that, and figured out ways to do things better. We strive to create products that enhance the outdoor experience for boaters, families, enthusiasts, and weekend warriors around the world.

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We’re seeking a skilled professional to manage our daily business operations. As an operations manager at MISSION, you’ll be responsible for the teams and processes within the organization that are responsible for conducting business. You’ll also be directly involved in making sure our fulfillment operation is functioning smoothly and hitting goals, refining processes when/where needed to increase productivity and work quality. You can expect a collaborative working environment in a fast-growing business.

You are someone who intuitively understands how to motivate and support teammates. You identify issues early, ask the right questions when problems arise, and solve problems quickly. You find yourself asking questions like: why are we doing it this way, why is that still there, would establishing a process for this help us, how can we make this happen? You know how to effectively interface with different work personalities – from creative designers to engineers, to customer relations and administrative professionals, to internal leadership – and each type respects you for your innate ability to understand their roles and what they need to be successful. You are a team player first and foremost and someone who quickly identifies solutions to keep things moving, aka., you know when it’s time to roll up your sleeves and help in lieu of just drafting status reports for the next meeting.

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At MISSION, we see the group first. The decisions we make—like this one—start with the impact they’ll have on our people and culture. To make the cut, you’ll naturally share certain values with us like patience and mutual respect for others in the organization, regardless of role. The right fit will also have a genuine love of the outdoors like we do. Possessing these non-negotiables means that, like us, you’re enthusiastic and passionate about your teammates, your work, and the brand you represent each day.

RESPONSIBILITIES

This position would be responsible for:

● Driving safety, quality, delivery, and cost initiatives

● Creating, monitoring and reporting on key operational metrics to drive continuous improvement, including developing and maintaining all internal SOPs related to operations

● Coordinating teams to ensure incoming materials & products are received and documented properly

● Develop and deploy tactics to reduce costs, including coordinating with wholesale and customer service teams to minimize chargebacks and dissatisfaction

● Providing insights on business vision and strategy from an operational perspective

● Translating the business vision & strategies into day-to-day activities

● Manage inventory positions and ensure landed costs are factored into inventory valuations

● Manage vendor relationships and contracts relating to operations, including shipping contracts

EXPERIENCE & COMPETENCIES

A strong candidate possesses the following:

● Bachelor’s degree in Business Administration, Operations Management, engineering or related field

● 3-5 years of proven experience as an Operations Manager or similar role looking to bring an elevated operations competency to our organization and grow into a leadership role

● A knack for questioning things that don’t seem right and proposing alternative approaches

● Excellent leadership, people management, communication and influencing skills

● Strong competency in and experience with ERP systems and other operations software platforms

● Strong organization & record keeping skills, and excellent written & verbal communication skills

● Must possess strong computer skills and be highly skilled in MS Excel

● Ability to manage and analyze data from inventory and order fulfillment

About MISSION:

MISSION is well-known in the marine industry as a design and technology company known to confront markets with new ideas and deliver premium innovative solutions to outdoor recreation enthusiasts around the world. MISSION was established in 2014, is headquartered in Eden Prairie, Minnesota, and is privately owned.

Job Type: Full-time

Benefits:

• Health insurance
• Health savings account
• Paid time off

Schedule:

• Monday to Friday

Ability to Relocate:

• Eden Prairie, MN 55346: Relocate before starting work (Required)

Work Location: In person