Element Eatery is Hiring a Food Hall Attendant (FT) Near Cincinnati, OH
Element Eatery is a new high-end food hall in Madisonville, we have 8 unique restaurants and a full bar inside! We are looking for employees who have a customer service mindset, are a team player, and want to work in a new fun environment. We are willing to train in all areas for the right candidate! Weekend availability is required!!
General Responsibilities:
Our different positions perform any combination of the following duties to facilitate food service:
Greeting guests as they enter, and providing the highest level of customer service possible.
Answering any initial questions.
Organizing third-party delivery & to-go orders, as well as ensuring they are given out to the correct guest or driver.
Engaging with guests to ensure they're happy with the service.
Responding to complaints and helping to resolve them.
Knowledge of restaurants in the building.
Helping maintain the cleanliness of the building by:
Carries dirty dishes from the dining room to stalls or waste areas.
Wipes table tops and seating to ensure a clean eating environment.
Supervises the amount of waste being accumulated in the disposal area and empties trash as needed.
Requirements:
A high school diploma or equivalent is preferred.
Ability to provide top-notch customer service in a fast-paced environment.
A positive attitude and ability to work well under pressure with all restaurant staff.
Does high-quality work while unsupervised.
Able to work in a standing position for long periods.
Able to safely lift and easily maneuver trays of food when necessary.
Willing to follow instructions and ask questions for clarification if needed.
Able to handle money accurately and operate a point-of-sale system.
Able to work in a busy restaurant environment.
Restaurant experience is a plus but not necessary.