1 Technical Support Specialist (FT) Job in Weymouth, MA
Electroswitch is Hiring a Technical Support Specialist (FT) Near Weymouth, MA
- Serve as Help Desk support specialist providing hardware and software support for a host computer IBM and Microsoft based Servers, a local and wide area network, Windows based PC’s, phone and voice messaging systems, and office equipment.
- Assist end-users in local and remote locations. Initiate follow-up with appropriate person(s).
- Provides accurate and efficient service to end-users.
- Monitors the host system’s job message and output queues part-time Servers messages, error logs and overall operation on a daily basis.
- Coordinates the Help Desk activities and Provides first level provides support for operational and user questions/problems which includes hardware and software.
- Provides resolution and/or recommendations to the Supervisor.
- Print and distribute reports, and forms and related paperwork as required.
- Maintain system backups including schedules, logs, storage and procedures per department procedures.
- Administers Network functions on the local and wide area network.
- Provides operational and technical support for end-users.
- Configures and troubleshoots computer networks.
- For complex problems, confers with internal and external technical support for resolution.
- Generate proper documentation for next each occurrence of said each problem using a Call Log.
- Installs, upgrades and configures network file and print serving and security on the file servers.
- Provides phone system support including administration, security, moves-adds-changes.
- Analyze and resolve problems.
- Research new features, test and implement if appropriate with necessary approvals.
- Seek assistance/guidance from Supervisor when needed.
- Back-up old data and purge/reorganize system files per schedule or as required.
- Monitor and report inventory on all computer forms and supplies to supervisor.
- Assist with computer and telephone cabling and configuration as required.
- Develop and maintain documentation for systems and procedures as necessary.
- Administer security on host system Servers, PC’s, network, telephone and office equipment.
- Record logs and report distribution procedures and all other pertinent documentation.
- Maintain training and reference material library.
- Apply software updates/fixes to various systems, as required.
- Perform minor programming modifications and database queries, as requested.
- Assist with end-user training and instruction on all systems equipment.
- Serve as a team member on various company, department and user projects.
- Perform other duties as assigned or as may be necessary.
Electroswitch is a great South Shore company, we offer competitive compensation and benefits package that includes 10 paid holidays per year, paid sick and vacation time, health, dental and vision insurance, company paid life insurance, 401k retirement plan with a company match. Tired of driving into Boston, check us out.
Job Summary
Full Time
Investment Management
$98k-124k (estimate)
09/16/2023
06/07/2024
electroswitch.com
WEYMOUTH, MA
500 - 1,000
1946
ROBERT PINEAU
$50M - $200M
Investment Management
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About Electroswitch
Electro Switch Corp., founded in 1946 as a supplier of rugged high quality switches to the defense industry, has grown over the years through a series of innovative product design cycles, excellence in manufacturing and strategic acquisitions. Today the corporation includes a group of companies dedicated to providing the absolute highest quality, most reliable and safest switching and switch solutions for mission critical and precision applications in the electric utility, outdoor lighting, aerospace, government, defense and industrial markets. The company has five operating units with world c...lass products and brands: Electroswitch Power Switches and Relays, Electroswitch Electronic Products, Sunrise Technology Outdoor Lighting Control and Monitoring, Digitran Digital and Rotary Switches and Arga Controls Measurement and Control Instrumentation.
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The job skills required for Technical Support Specialist (FT) include Technical Support, Help Desk, Computer Science, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Specialist (FT). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Specialist (FT). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support Specialist (FT) positions, which can be used as a reference in future career path planning. As a Technical Support Specialist (FT), it can be promoted into senior positions as a Technical Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist (FT). You can explore the career advancement for a Technical Support Specialist (FT) below and select your interested title to get hiring information.
If you are interested in becoming a Technical Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Support Specialist job description and responsibilities
Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
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Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
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Technical support roles are primarily office based, and email/phone are the most popular ways to communicate with customers.
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A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.
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Technical support specialists provide computer support for organizations or businesses.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Support Specialist jobs
The minimum education requirement for a technical support specialist role can vary from position to position.
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Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.
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To become tech support, at minimum, an associate degree or certification with on-the-job training.
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Trains customers on how to use hardware and software.
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Be an Oracle Certified Associate.
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Step 3: View the best colleges and universities for Technical Support Specialist.
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