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Repair Specialist- Account Support Representative (ASR) - Services
Location : Lynchburg
Who we are and why we are successful.
The Electrical Equipment Company (EECO) is not your average industrial full-line electrical distributor. We are a passionate, customer-centered service organization crazy about building a better tomorrow by serving the manufacturing plants, machine builders, and construction teams that make our communities strong.
We are committed to placing people and their ideas before products, solving problems, and helping our community realize its full potential.
To achieve this, we are looking for talented people who want to make a positive difference.
Who we are looking for.
EECO is seeking a highly organized and detail-oriented person who enjoys delivering professional customer service and values achieving goals and objectives.
Being willing to learn "the big picture" of our business and being team-oriented is super important. The most successful Repair Specialist has a natural desire to learn and "go the extra mile".
The objective of this role
The Account Support Representative (ASR) works closely to support the Delivered Services Team to provide exceptional experience to our customers.
The ASR will work in collaboration with internal and external personnel to accomplish their goals. This will include but not be limited to Key Account Managers, Key Account Specialists, other ASR's, Product Specialists, Technical Specialists, Product Service Reps, any internal supporting departments, and vendor partners.
Results generated by the ASR will have a direct and immediate impact on sales, profit, and other corporate strategic growth initiatives.
From the time an order is placed, the Account Support Rep will own all aspects of delivering an exceptional customer experience.
This will include having direct customer account responsibility via telephone and email communications, and the entire backend of the order process through oversight of delivery and resolution of items affecting payables.
Responsibilities
Requirements
Important legal notice
EECO offers a competitive compensation and benefit program. We are an equal opportunity employer , and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Last updated : 2024-04-27
Full Time
Wholesale
$56k-72k (estimate)
04/29/2024
05/02/2024
eecoonline.com
ROANOKE, VA
1,000 - 3,000
1926
EDWARD L HANKINS
$10M - $50M
Wholesale
The job skills required for Repair specialist include Customer Service, Problem Solving, Collaboration, Futures, Communication Skills, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Repair specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Repair specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Repair specialist positions, which can be used as a reference in future career path planning. As a Repair specialist, it can be promoted into senior positions as an Electrician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Repair specialist. You can explore the career advancement for a Repair specialist below and select your interested title to get hiring information.