Salary:
$60,000 - $85,000 / Year
Overview:

At Elderwood, our Mission is People Caring for People. Our values of Integrity, Collaboration, Accountability, Respect & Excellence are at the core of everything we do. We strive to not only be the partner of choice for our residents, their families and community players but also for our employees.

Elderwood has an opportunity for a Regional HR Operations Manager who embodies these core values.

This position requires the ability to travel.

Regional Human Resources Operations Manager - Position Overview:

• Collaborates with the Director of Human Resources Operations to support, maintain, and implement human resources initiatives for the enterprise.
• Provides oversight, support and guidance to all field HR personnel in all HR functional areas including payroll, compliance, training, benefits, recruitment and employee relations.
• Conducts frequent site visits and audits to ensure regulatory compliance.

Responsibilities:

Regional Human Resources Operations Manager

General HR:

• Responds or involves appropriate HR team members to respond to inquiries regarding policies, procedures, and programs from facilities HR/Management Staff.
• Manages Exit Interview, New Hire Survey, Employee Engagement Survey, and all other surveys requested by the enterprise. Distribute surveys to eligible participants, analyzes and processes data, research best practices and promotion of surveys.
• Participates in developing department goals, objectives, and systems.
• Recommends new approaches, policies, and procedures to promote continual improvements in efficiency of department and services performed.
• Maintains enterprise organizational charts.
• In coordination with VP, HR, and legal, maintains and updates all entity staff handbooks.
• In partnership with Director, HR Operations, provides ongoing training, support and mentoring to all new site-based HR staff including implementation and updates to the HR training manual.
• Works with internal and external counsel as needed for employment and other HR issues.
• Provides hiring recommendations consistent with new hire adjudication standards and procedures for all states where we do business.
• Supports the integration and onboarding of staff through the acquisition of new entities.
• Participates in local/national associations; attends professional conferences targeted to further develop specialized compensation expertise.
• In coordination with EAS HR team, covers site staff HR functions in short term HRC/HRM absences or vacancies.
• Participates in and/or leads special projects as necessary within HR Department.
• Coordinates work with various existing and newly established vendors; manages relationship and service; makes recommendations where appropriate; and acts as liaison between field HR personnel and vendors.
• Participates in developing employee recognition programs.
• Partners with Dir. Of HR Ops to ensure practices are implemented and followed.
• In partnership with Dir. Of HR Ops, addresses inquiries from HR personnel in timely fashion.
• Manages policy updates within the companys policy tech system.
• Manages background check adjudications for the enterprise.
• Assists with the creation and modification of job descriptions for the enterprise.

Unemployment & Workers Compensation

• Ensures timely response to claims for unemployment insurance by all field HR personnel in conjunction with the Dir. Of HR Ops.
• Represents the company in UI and WC hearings when necessary.

Staff Onboarding/ Training

• Orients and completes new hire paperwork for all new HR, Directors, and Executive staff members and ensures that employment regulatory requirements are met; to include but not limited to, reviewing benefit program eligibility, describing benefit plans, and confirmation of enrollment completion.
• Schedules new hires for General Orientation as necessary.
• Ensures all HR, Director, and Executive staff have all appropriate access to applicable systems.
• In coordination with Dir. Of HR Ops., conducts on-site and off-site training and coaching to HR personnel for current and new policies, procedures, best practices.

Compliance

• Conducts audits of HR practices, ex. FLSA classification, as needed to ensure compliance with state and federal standards.
• Conducts site-based audits/ site visits to ensure company HR practices are being completed properly.
• Completes reports and communicates closing conference results accordingly.
• Assists with evaluating data and findings to form the basis of training, development, and performance evaluation for site HR staff.
• Provides guidance and coaching on DOH regulations and compliance for employees.
• Performs continuous HRIS ADP compliance and I-9 tracker monitoring for all enterprises.

Qualifications:

Regional Human Resources Operations Manager

• Minimum of Bachelors degree in Human Resources or related field
• Minimum of six (6) years of relevant HR experience in long term care.
• Valid, current driver license for frequent travel
• PHR or SHRM-CP strongly preferred
• Knowledge of state labor laws and guidelines
• Experience with various HR related platforms and applications preferred (ADP, Kronos, bswift, ATS)
• Demonstrated abilities in training and development in both 1:1 and large group settings

Regional Human Resources Operations Manager Skills and Competencies

• Highly organized and detail-oriented
• Efficient time management skills and meeting deadlines
• Excellent communication skills both verbal and written across all levels of organization
• Strong problem-solving capabilities
• Exceptional prioritization skills, ability to multi-task
• Displays an attitude conducive of a positive, productive work environment
• Exceptional customer service skills
• This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level.

EOE Statement:
WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.