Job Summary / Purpose:

As a Care Management Associate, you are responsible for providing a holistic, client-centered approach to caring for clients. The Care Management Associate provides assessments and continuous reassessment and comprehensive aspects of care including medical and cognitive challenges of aging in a manner that ensures their dignity, independence and wishes are respected.

Qualification:

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Essential Duties and Responsibilities:

• Track, assess and document observations regarding client condition, changes in preferences and problems/opportunities, medical orders, family requests, and other information pertinent to Care Plan.
• Monitor, Evaluate and report on Client Status, Actions/Interventions, and Outcomes
• Works with formal and informal social support systems and families to ensure client’s needs are met.
• Provide guidance, resources, and information to enable families and clients to make informed medical decisions.
• Manage Electronic Health records for clients including billing.
• Coordinate resources for client care.
• Interact with other professionals on the client’s behalf this may include, physicians, attorneys, fiduciaries, hospice personnel, and community personnel.
• Create and maintain referral resources, identification, coordination, management, and advocacy
• Additional duties and responsibilities as may be assigned by your supervisor

Required Skills, Education and Certifications:

• (3) Years’ experience in community, hospital, hospice, or home health case management
• Bachelor’s degree in Healthcare Related Field, preferred
• A certified Care Manager (CMC) or Certified Case Manager (CCM) is preffered
• Demonstrated knowledge of aging, dementia, and/or disabilities.
• Experience working with complicated family systems and dynamics.
• Computer Skills: MS Office, Electronic Health Records and Internet Skills
• Excellent customer service and problem-solving skills
• Excellent verbal and writing skills
• Detail-oriented with the ability to keep up with fast paced processes

Physical Requirements:

• Ability to lift and carry up to 10-15 pounds
• Ability to sit, stand and walk for prolonged periods of time throughout the work day
• Frequent local travel by personal automobile to client homes required
• Ability to use standard office equipment such as personal computer, laptop, telephone, photocopy machine, etc.

***Please be aware that the onboarding and training sessions will take place at the Corte Madera office.

Job Types: Part-time, Temporary

Pay: Up to $25.00 per hour

Expected hours: 20 per week

Medical specialties:

• Geriatrics
• Home Health
• Hospice & Palliative Medicine

Work setting:

• In-person

Ability to Relocate:

• Walnut Creek, CA: Relocate before starting work (Required)

Work Location: In person