Description

Job Summary: 

The General Manager will oversee the day-to-day activities of the company, ensuring that the 

organization is managed and performing efficiently and effectively.

Supervisory Responsibilities: 

•  Participates in the hiring and training of departmental managers.
•  Organizes and oversees the work and schedules of departmental managers.
•  Conducts performance evaluations that are timely and constructive. 
•  Handles discipline and termination of employees as needed and in accordance with 

company policy. 

•  Will always adhere to our Leadership Guidelines. 

Duties/Responsibilities: 

•  Establishes quantitative and qualitative metrics, guidelines, and standards by which the 

company’s efficiency and effectiveness can be evaluated; identifies opportunities for 

improvement.

•  Reviews, analyzes, and evaluates business procedures.
•  Implements policies and procedures that will improve day-to-day operations. 
•  Ensures work environments are adequate and safe. 
•  Oversees manufacturing, purchasing, and sales departments, ensuring each is 

reaching goals set by departmental and company leadership. 

•  Plans, directs, controls, implements, evaluates, monitors, and forecasts budgets and 

cost of sales in each division to achieve financial objectives. 

•  Communicates and explains new directives, policies, or procedures to managers; for 

major changes, meets with entire operations staff to explain changes, answer 

questions, and maintain morale.

•  Improves customer service and satisfaction through policy and procedural changes. 
•  Leads coordination and integration of efforts among operations, engineering, 

technology, and customer service divisions to produce smoother workflow and more 

cost-effective business processes. 

•  Projects a positive image of the organization to employees, customers, industry, and 

community. 

•  Performs other related duties as assigned.

Requirements

Required Skills/Abilities: 

•  Thorough understanding of practices, theories, and policies involved in business and 

finance.

•  Superior verbal and written communication and interpersonal skills. 
•  Superior managerial and diplomacy skills.
•  Extremely proficient in Microsoft Office Suite or related software. 
•  Excellent organizational skills and attention to detail.
•  Excellent analytical, decision-making, and problem-solving skills.

Education and Experience: 

•  Master’s degree in Business Administration or related field required. 
•  Extensive and diversified background with at least 10 years of related experience. 

Physical Requirements: 

•  Prolonged periods sitting at a desk and working on a computer.
•  Must be able to lift up to 15 pounds at times.