Driver / Courier - Congress - Transportation

Congress-Robert Gomez Health Center, 839 W. Congress St., Tucson, Arizona, United States of America Req #5855 Saturday, May 18, 2024

Schedule :

Monday - Friday, 8 : 00am - 5 : 00pm, 9 : 00am - 6 : 00pm, 10 : 00am - 7 : 00pm, 11 : 00am - 8 : 00pm

Salary :

$15.25 - $18.66 hourly Depending on Qualifications

JOB PURPOSE : The Driver / Courier is an entry-level position responsible for the transportation of patients and the delivery of materials for the Transportation Department and its varied operations at a location assigned by management.

Completing these driving and delivery duties, as well as associated clerical tasks follow well-established procedures and require minimal judgment in their execution.

An employee in this position works with direct supervision and review by the Driver / Courier Supervisor, and any work problems involving departures from standard policies, interpretations, or procedures are communicated to the Driver / Courier Supervisor for direction or resolution.

Essential Job Functions :

• Completes all driving and delivery duties, tasks, and assignments supporting the Transportation Department’s operations within established time frames, meeting established rates of performance for the quality and quantity of work for the position.
• Transports El Rio Health patients to and from their residence, Health Centers, or specialty providers for medical appointments safely and on time.
• Assists all patients in wheelchairs or walkers, including those with impaired or limited mobility to get to their destination.
• Maintains at all times employee and / or patient confidentiality by controlling the environment and information being disclosed to authorized individuals ensuring compliance with all HIPAA and corporate compliance standards, as well as accepted human resources confidentiality standards.
• Communicates effectively through written, verbal, and interpersonal skills as applied when interacting with employees, patients, or family members, successfully conveying and exchanging information in a positive manner.
• Delivers and distributes materials, such as : pharmaceuticals, mail, equipment, or materials and supplies in excellent condition and on schedule.
• Loads and unloads delivery materials, using hand trucks or other devices when required.
• Retrieves and delivers cash bags between Health Center sites and the Finance Department, while accompanied by a Security Officer.
• Completes the documentations of all deliveries or patient transportation assignments in the respective logbook in an accurate, timely, and legible manner as required by department policy and procedure.
• Performs daily maintenance and safety checks on the assigned delivery vehicle prior to transporting any patients or materials.
• Documents maintenance and safety checks in accordance with departmental policy and procedures.
• Ensures the timely and accurate communication of any vehicle safety or maintenance discrepancies to the Driver / Courier Supervisor.
• Performs routine maintenance tasks on the delivery vehicle, such as measure fluid levels and replenish fuel as necessary.
• Demonstrate and maintain an understanding of compliance regarding safety and security requirements and standards related to the transportation of medical or hazardous materials.
• Demonstrate an exceptional level of customer service; answer and respond to all incoming calls, emails, and inquiries in a timely and effective manner, respond to requests for support providing general information in response to inquiries;

referring technical inquiries or complaints to the Driver / Courier Supervisor for resolution.

• Demonstrate an understanding of and proficiency with the application of all Joint Commission accreditation standards and reporting requirements applicable to a Driver / Courier.
• Identifies and reports any safety hazard, or potential hazard, by immediately notifying supervisory staff and communicating the hazard in compliance with all Policies and Procedures.
• Demonstrates a level of safety, quality, efficiency, and accuracy to ensure the highest standards of excellence.
• Maintains full compliance with all Arizona Statutes and Laws for motor vehicle operation and driver licensing : Reports and communicates to the Driver / Courier Supervisor, and the Human Resources Department, by the start of the next business day the receipt of any citation or subpoena by the incumbent for violations of any Arizona Statutes and Laws for motor vehicle operation or driver licensing.

Maintains and demonstrates safe and effective driving skills that meet defined performance expectations for a Driver / Courier as evidenced by successful demonstration of skills performance for this position upon evaluation or appraisal.

• Identifies and reports any safety hazard, or potential hazard, by immediately notifying supervisory staff and communicating the hazard in compliance with all Policies and Procedures.
• Participates in an initial and annual driving safety program; achieves a passing score on the annual training assessment.
• Participates in annual training on the safety and security requirements of transporting medical and hazardous materials and achieves a passing score on the annual training assessment.
• In accordance with policies and procedures, ensures that documentation of hours worked is completed accurately, and submitted and approved to the supervisor in a timely manner.
• Lifts and carries up to fifty (50) pounds in the course of the deliveries.

Minimum Education and Experience :

• High School Diploma or General Education Diploma (G.E.D.)
• Six (6) months of work experience as a delivery driver or courier.

If applicable, equivalent combination of education and experience may be considered, and must be directly related to the functions and responsibilities of the job.

Required Licenses, Certifications, and Registrations :

Employees are required to have reliable transportation that can meet any operational reassignments of the organization during the workday.

If an employee is driving during work hours, the employee is required to possess a valid driver’s license and must comply with Arizona vehicle insurance requirements.

• Current Arizona Driver’s License. Incumbent must meet qualification requirements for auto insurance coverage by the organizational insurance carrier.
• Current Cardiopulmonary Resuscitation (CPR) Certification.

El Rio Health is a diverse and inclusive organization. We are invested in helping you and your family Create Tomorrow.

Last updated : 2024-05-20