** Part Time Night Auditor - Hotel Havana**

**Job Category****:** Rooms Hourly **Requisition Number****:** PARTT001697 Showing 1 location **Job Details**

**Description**

About our Company:

Located on a quiet stretch of San Antonios River Walk, Hotel Havana is a 27-room historic property restored from a 1914 upscale residential hotel. Paying homage to its original spirit, all unique guest rooms and public spaces reflect a combination of Mediterranean Revival architecture, rich Spanish Colonial history, and calm Caribbean temperament, which has made Hotel Havana one of the most authentic places to stay in San Antonio. Hotel Havana also offers two distinct dining venues: Ocho, a glass-enclosed restaurant serving pan-Latin and San Antonio-fused cuisine with river views, along with Havana Bar, the downstairs cocktail lounge with velvet couches and antique leather club chairs.

Hotel San Jos is proud to be a part of Bunkhouse, a hospitality company that believes in inspired design, connection to place and the value of community. Bunkhouse has designed and developed a celebrated portfolio of hospitality projects including Hotel San Jos, Hotel Saint Cecilia, Austin Motel, Hotel Magdalena, Carpenter Hotel and Jos Coffee in Austin, Hotel Havana and Ocho in San Antonio, El Cosmico in Marfa, Texas, The Phoenix in San Francisco, California, Hotel San Cristobal in Baja, Mexico and Shady Villa in Salado, Texas.

We're Looking for Someone With:

High School diploma or general education degree (GED). College degree preferred

Six (6) months related experience in the hospitality or service industry with accounting experience

Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedures manuals

Ability to speak effectively before groups of employees or guests

Ability to create documents in Excel and Word

Ability to understand other computer programs (i.e. Property Management System)

Ability to apply concepts of math including addition, subtraction, multiplication, division and algebra using whole numbers, common fractions, and decimals

Bunkhouse is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.

Job Responsibilities:

Complete all shift checklist and complete bucket check prior to performing the night audit

Generate flawless accounting reports within Property Management Software

Open, secure and balance out shift banks to include the verification of all cash, credit card and room charge transactions

Maintain accuracy with all accounting and billing procedures

Ensure each guest is promptly recognized, greeted and assisted, during their stay

Review, correct, print and disseminate the nightly audit packs to identified recipients

Check in and out all hotel guests in a confident, professional and friendly manner

Following brand standards, make hotel reservations accurately and efficiently

Maintain knowledge of local restaurants, special events, city attractions, amenities and directions (which may have an impact on occupancy, rates, and availability)

Ensure all calls are answered in a courteous, professional and efficient manner

Maintain an accurate log of guest calls for assistance or complaints, and ensure completion of all items

Ensure immediate response is given to any and all guest comments and concerns, inform immediate supervisor about concerns and assist in implementing corrective measures as necessary

Log any discrepancies or security issues which may arise during this shift and assist in resolution as needed

Ensure that all equipment is maintained in good, safe working condition

Handle guests luggage and tag for storage, if necessary

Ensure all calls are answered in a courteous, professional and friendly manner

Maintain an increased awareness of safety issues throughout the property

Be familiar with all safety and emergency procedures

Bunkhouse pays competitive wages and offers a liberal working environment that encourages individuality and creativity. We offer a superior benefits package to employees who work 20 hours/week or more that includes:

Highly subsidized Medical, Dental and Vision insurance

Company paid Life Insurance and Long-Term Disability coverage

Short Term Disability coverage

Generous Paid Time off (Full Time)

Free stays at Bunkhouse hotels (Full Time)

401k with company matching

Employee Discounts

Bunkhouse Core Values:

BE REAL. We treat everyone like human beings. We are respectful and authentic, we listen, and we develop meaningful relationships with guests, customers and each other. We encourage our employees to have a voice and to use it to improve the work we do.

CREATE MAGIC. In design, service and all things, we go above and beyond to inspire. Every detail counts, and we believe that our work is a collaboration that depends on all of us bringing our creativity and passion to work with us every day.

BE HERE NOW. In our work, creating a sense of place is important. We contribute to the fabric of our respective communities by honoring, representing and supporting the communities in which our businesses exist. We make it our goal to be experts on our cities, and we leave travelers with a sense of where they have been.

EMBRACE ADVENTURE. We dont always know where the road will lead, but we know that well have each other along the journey. We strive to learn and grow from our experiences, to create meaningful structure along the way and, in some cases, to embrace chaos when necessary.

LOOK TOWARDS THE FUTURE. We work with a spirit of continuous improvement in all areas. We seek to provide a path of growth for all of our employees and for Bunkhouse as a whole.

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