About our Company:
Located on a quiet stretch of San Antonio's River Walk, Hotel Havana is a 27-room historic property restored from a 1914 upscale residential hotel. Paying homage to its original spirit, each of the unique guest rooms and public spaces reflects a combination of Mediterranean Revival architecture, rich Spanish Colonial history, and calm Caribbean temperament, making Hotel Havana one of the most authentic places to stay in San Antonio. Hotel Havana also offers two distinct venues: Ocho, a glass-enclosed restaurant serving pan-Latin and San Antonio-fused cuisine with river views, along with Havana Bar, the downstairs cocktail lounge with velvet couches and antique leather club chairs.
Hotel Havana is proud to be a part of Bunkhouse, a hospitality company that believes in inspired design, connection to place, and the value of community. Bunkhouse has designed and developed a celebrated portfolio of hospitality projects including: Hotel San Jos, Hotel Saint Cecilia, Austin Motel, Hotel Magdalena, Carpenter Hotel, Fair Market, and Jo's Coffee in Austin; Hotel Havana and Ocho in San Antonio; El Cosmico in Marfa, Texas; The Phoenix Hotel in San Francisco, California; Hotel San Cristbal in Baja, Mexico; and Shady Villa Hotel in Salado, Texas.
We're looking for:
An Events Porter is responsible for a multitude of tasks that include, but are not limited to, assisting with setup / break down of Events in all areas of the Hotel / Restaurant, assisting with Event service as necessary, maintaining cleanliness and supply levels to support Events, and any other responsibilities as directed by Hotel / Events management. An Events Porter will provide a personable, unique, and indulgent guest experience that ensures the highest standards of quality.
The person in this position must have good communication skills, ability to follow instruction, and must maintain the company's culture, values and reputation in the public eye and with all staff, guests, vendors and partners. All Bunkhouse employees must promote the Bunkhouse Vision and Core Values in all actions and decisions.
Knowledge, Skills, and Abilities:

• High School diploma or general education degree (GED) preferred
• One (1) year related experience in hospitality or service industry
• Ability to read and interpret documents such as menus and Banquet Event Orders (BEO's)
• Ability to communicate effectively with management and fellow staff

Bunkhouse is an equal opportunity employer and values diversity. All employment is decided based on qualifications, merit, and business need.
Job Requirements:

• Adhere to all standards of operations, policies and procedures, manuals, training material, memos and verbal instruction
• Resolve customer complaints regarding Events operations when necessary
• Maintain supply levels and ensure equipment, furniture, and work areas are prepared prior to Event start times
• Move furniture, equipment, and supplies as necessary for setup and breakdown of Events
• Move furniture, equipment, and supplies as necessary to reset Hotel/Restaurant/Event spaces after scheduled events
• Assist in serving duties, pre-bussing duties, bar setup / breakdown as necessary, beverage re-stocking, passing hors d'oeuvres, and any other service duties as instructed or delegated by management
• Maintain a high level of cleanliness and safety in the work area
• Ensure that all equipment is maintained in good, safe working condition, notifying management to the need for any repairs
• Maintain an increased awareness of safety issues throughout the property, notifying management to the need for any repairs
• Attend relevant meetings

Based upon fluctuating demands of the operation and to exceed customer expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as needed or as directed. Furthermore, employee responsibilities and job descriptions are subject to review and revision.
Working Conditions/Environment:

• The noise level in the work environment is usually moderate, typical of a hotel/restaurant/office setting
• The person in this position may have to lift/carry up to fifty (50) pounds on a daily basis; anything over fifty (50) pounds is considered a minimum two (2) person lift
• The person having this position may have to remain stationary for one (1) hour, move about/traverse property spaces, push, kneel, bend, balance, squat, reach and stretch for up to eight (8) hours per day

Benefits:
Bunkhouse offers a liberal working environment that encourages individuality and creativity. We offer a superior benefits package to employees who work 20 hours/week or more that includes:

• Highly subsidized Medical, Dental and Vision insurance
• Company paid Life Insurance and Long-Term Disability coverage
• Short Term Disability coverage
• Generous Paid Time off (Full Time)
• Free stays at Bunkhouse hotels (Full Time)
• 401k with company matching
• Employee Discounts (50% off on food & beverage!)
• 8 weeks paid Parental Leave (Full Time, after 1 year employment)

Bunkhouse Core Values:

• BE REAL. We treat everyone like human beings. We are respectful and authentic, we listen, and we develop meaningful relationships with guests, customers and each other. We encourage our employees to have a voice and to use it to improve the work we do.
• CREATE MAGIC. In design, service and all things, we go above and beyond to inspire. Every detail counts, and we believe that our work is a collaboration that depends on all of us bringing our creativity and passion to work with us every day.
• BE HERE NOW. In our work, creating a sense of place is important. We contribute to the fabric of our respective communities by honoring, representing and supporting the communities in which our businesses exist. We make it our goal to be experts on our cities, and we leave travelers with a sense of where they have been.
• EMBRACE ADVENTURE. We don't always know where the road will lead, but we know that we'll have each other along the journey. We strive to learn and grow from our experiences, to create meaningful structure along the way and, in some cases, to embrace chaos when necessary.
• LOOK TOWARDS THE FUTURE. We work with a spirit of continuous improvement in all areas. We seek to provide a path of growth for all of our employees and for Bunkhouse as a whole.