** Food & Beverage Operations Manager - Hotel Havana**

**Job Category****:** Management **Requisition Number****:** FOODB001607 Showing 1 location **Job Details**

**Description**

About our Company:

Located on a quiet stretch of San Antonios River Walk, Hotel Havana is a 27-room historic property restored from a 1914 upscale residential hotel. Paying homage to its original spirit, all unique guest rooms and public spaces reflect a combination of Mediterranean Revival architecture, rich Spanish Colonial history, and calm Caribbean temperament, which has made Hotel Havana one of the most authentic places to stay in San Antonio. Hotel Havana also offers two distinct dining venues: Ocho, a glass-enclosed restaurant serving pan-Latin and San Antonio-fused cuisine with river views, along with Havana Bar, the downstairs cocktail lounge with velvet couches and antique leather club chairs.

Hotel Havana is proud to be a part of Bunkhouse, which is a hospitality company created by hotelier Liz Lambert that believes in inspired design, connection to place and the value of community. Bunkhouse has designed and developed a celebrated portfolio of hospitality projects including Hotel San Jos, Hotel Saint Cecilia, Austin Motel, and Jos Coffee in Austin, Hotel Havana and Ocho in San Antonio, El Cosmico in Marfa, Texas, The Phoenix in San Francisco, California, and Hotel San Cristobal in Baja, Mexico.

We're looking for someone with:

3-6 years of relevant experience in restaurant management

Experience working with an executive chef

Finds joy in creating magic through guest experiences

Experience training teams and upholding service standards

Ability to manage short and long-term complex projects

Ability to develop and manage P&L / track property budget

Understanding of inventory management, scheduling, planning, logistics and distribution functions

Passion for empowering, inspiring and motivating team members

Ability to multi-task and adapt to changing priorities

Experience with industry related enterprise technology - Opera and A preferred

Strong communication and interpersonal skills

Microsoft Office and Intermediate / Advanced Microsoft Excel skills required

Responsibilities:

Create a positive work environment for all F&B employees, leading by example

Collaborate with Bunkhouse Director of F&B on building and maintaining a beverage program

Standardize and document staff training to ensure consistency in service and product

Assist with recruiting, developing, training efforts for the F&B management team

Uphold Bunkhouse customer service standards at all Hotel Havana F&B outlets

Resolve guest complaints regarding F&B operations

Ensure staff has a complete understanding of their job requirements and sufficient training before holding them accountable for results

Ensure regular performance evaluations are being conducted for all F&B staff

Maintain awareness of documentation needed and retained in employee files

Develop and maintain in-depth knowledge of the market to promote brand awareness, competitive analysis and opportunities for demand generation

Maintain a system of on-site inspections to ensure the interior and exterior of F&B outlets meet or exceed quality standards

Provide effective direction to managers regarding operational and procedural standards

Develop and implement corrective action plans to address operational deficiencies and areas to improve efficiency

Ensure open lines of communication with staff, all departments and upper management at all times via email, logbooks, meetings, etc., to ensure all needs of the hotel are met

Maintain a high level of cleanliness and safety in the work area

Ensure that all equipment is maintained in good, safe working condition

Maintain an increased awareness of safety issues throughout the property

Bunkhouse is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.

Bunkhouse pays competitive wages and offers a liberal working environment that encourages individuality and creativity. We offer a superior benefits package to employees who work 20 hours/week or more that includes:

Highly subsidized Medical, Dental and Vision insurance

Company paid Life Insurance and Long-Term Disability coverage

Short Term Disability coverage

Generous Paid Time off (Full Time)

Free stays at Bunkhouse hotels (Full Time)

401k with company matching

Employee Discounts

Bunkhouse Core Values:

BE REAL. We treat everyone like human beings. We are respectful and authentic, we listen, and we develop meaningful relationships with guests, customers and each other. We encourage our employees to have a voice and to use it to improve the work we do.

CREATE MAGIC. In design, service and all things, we go above and beyond to inspire. Every detail counts, and we believe that our work is a collaboration that depends on all of us bringing our creativity and passion to work with us every day.

BE HERE NOW. In our work, creating a sense of place is important. We contribute to the fabric of our respective communities by honoring, representing and supporting the communities in which our businesses exist. We make it our goal to be experts on our cities, and we leave travelers with a sense of where they have been.

EMBRACE ADVENTURE. We dont always know where the road will lead, but we know that well have each other along the journey. We strive to learn and grow from our experiences, to create meaningful structure along the way and, in some cases, to embrace chaos when necessary.

LOOK TOWARDS THE FUTURE. We work with a spirit of continuous improvement in all areas. We seek to provide a path of growth for all of our employees and for Bunkhouse as a whole.

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