JOB DESCRIPTION

BASIC FUNCTION

Under the direction of an assigned supervisor, perform specialized duties in an assigned student services area such as EOP&S, student affairs, evaluations, disabled student services or other assigned area;

recommend action regarding the status of students and represent assigned program to other student services.

REPRESENTATIVE DUTIES

Perform a variety of specialized paraprofessional duties to provide services to students in an assigned student services area.

Provide specialized information and technical assistance to students regarding transfer and graduation requirements, student activities and available programs and services.

Interpret, apply and explain complex rules regulations, requirements and restrictions related to assigned student services area;

refer students to other student services as appropriate; recommend action regarding student applications for the assigned program or service.

Answer questions and serve as technical resource to students, instructors and others in assigned area of student services.

Communicate with other District departments and personnel, educational institutions, community organizations and other outside organizations and agencies to exchange information and coordinate activities.

Maintain various records and files related to students and specialized functions of assigned area; compile information for reports as required.

Train and provide work direction to student assistants and other personnel as assigned; assign and review work; participate in selection and evaluation processes as requested.

Prepare and process forms, applications and other documents according to established program requirements and College policies.

Operate a PC or computer terminal to update records, input data, generate reports and verify student information; assure accuracy and completeness of data.

Operate a variety of office equipment such as typewriter, computer terminal, calculator and copier.

Maintain current knowledge of rules, regulations, policies and legislation concerning the assignment.

Perform related duties as assigned.

JOB QUALIFICATIONS

Education and Experience :

Any combination equivalent to : two years of college-level course work in social science, human services or a related field and two years of increasingly responsible experience in a related student services program.

DESIRABLE QUALIFICATIONS

A successful student services specialist is dynamic and thrives in a fast-paced environment. Attention to detail and organizational skills are highly desirable.

Excellent communication skills are desired, including both interpersonal and public speaking. Experience with safe food handling procedures including the transport, preparation, storage or service of food in a food facility is desirable.

Knowledgeable of the federal Supplemental Nutrition Assistance Program (SNAP), and it's California branded, CalFresh program, application process and eligibility requirements.

Experience or knowledge of Basic Needs resources / services such as but not limited to food banks, clothing closets, housing access and support, access to health care including mental health support, and knowledge or experience with public services such as the Department of Public Social Services (DPSS) is desirable.

OTHER QUALIFICATIONS

Knowledge / Areas of Expertise :

Functions, operations and activities of an assigned area of student services.

Modern office practices, procedures and equipment.

Record-keeping techniques.

Oral and written communication skills.

Interpersonal skills using tact, patience and courtesy.

Correct English usage, grammar, spelling, punctuation and vocabulary.

Telephone techniques and etiquette. .

Applicable sections of State Education Code and other applicable laws.

Technical aspects of field of specialty.

Abilities / Skills :

Perform specialized paraprofessional duties in an assigned area of student services.

Read, interpret, apply and explain rules, regulations, policies and procedures related to a specialized area of student services.

Train and provide work direction to others.

Communicate effectively both orally and in writing.

Type at an acceptable rate of speed.

Work independently with little direction.

Maintain records and prepare reports.

Work confidentially with discretion.

Meet schedules and time lines.

Establish and maintain cooperative and effective working relationships with others.

WORKING CONDITIONS

Office setting

Some travel may be required.

Hand and finger dexterity to operate various office equipment.

Days and hours may vary.

Additional hours may be required.

STARTING SALARY : $5,752 per month.

Generally, new employees start at the first step on the salary schedule. Advanced salary placement may be considered on a case-by-case basis.

Salary increases are granted on the first day of the month following each year of service, until Step 6 is reached ($7,382 per month).

Employees contribute 8% of their earnings toward the Public Employees Retirement System (PERS).

CLOSING DATE : THURSDAY, MAY 23, 2024 at 3 : 00 p.m.CONDITIONS OF EMPLOYMENT

This position is a full-time, twelve-month position subject to a probationary period. The standard work week is 40 hours of scheduled duty per week of not more than five consecutive workdays.

Schedule may vary to include hours outside of the normal work schedule and weekends depending on operational need.

Offer and acceptance of employment is subject to verification of all information provided on the employment application, credential(s), and transcripts.

Candidates selected for employment must agree to be fingerprinted, submit Certificate of Completion of the Tuberculosis Risk Assessment and / or Examination, provide proof of eligibility for employment in the United States, and present a valid Social Security card upon hire.

ADA ACCOMMODATIONS

BENEFIT HIGHLIGHTS

Health, Life, Dental and Vision Insurance

The College provides a diversified insured benefit program for all full-time employees, including medical, dental, vision and life insurance.

Dependent medical, dental, and vision insurance is available, toward which both the College and the employee contribute.

Sick Leave and Disability

Paid sick leave is granted equal to one day for each month of service. Sick leave days may be accumulated indefinitely. Rather than State Disability Insurance.

Retirement

Public Employees Retirement System (PERS) and Social Security. Previous employment performed in a different public retirement system may allow eligibility to continue in the same retirement system.

Summer Work Hours

During the summer, employees work eight 32-hour work weeks with full pay.

Last updated : 2024-05-12