RESPONSIBILITES Learns and maintains knowledge of company’s growing portfolio. Works with Property Management, leasing and maintenance team to act as a liaison for residents/applicant. Understand Federal and State Fair Housing Regulations. Works to ensure all necessary information is updated in a timely manner across all software/databases used. Conducts property business according to company handbook. Performs other duties as necessary to meet the needs of residents and company. Answer phones, transfer calls & act as gatekeeper Helps code/invoices and complete data entry Practice professional customer service techniques Send notices for inspections, entry etc. Handle mailing and postage for Property management. Bad Debt collections. Reach out to past residents to collect past due balances.

QUALIFICATIONS Must be able to work in fast-faced environment and meet consistent deadlines. Must be computer literate. Must have reliable transportation. Must be a self-starter. AppFolio and Tenant Tech experience preferred.

Main Goal: To provide quality tenant services, and positive team relations. General office support: filing, photocopying, data entry, emailing, composing letters, document uploading, etc. A more thorough list is included in the provided Job Outline.

Job Type: Full-time

Pay: $18.86 - $22.71 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Property management: 2 years (Required)
• Landlord-tenant law: 2 years (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person