Access Services Clerk (71105)

Location: Brooklyn

Description:

Reporting to the Access Services Manager, under moderate supervision and with moderate latitude for independent judgment, the Access Services Clerkfacilitates research help, resources sharing, circulation,and library outreach activities at Pratt Institute's Manhattan campus library.

This is an ideal position for applicants interested in developing a career in the library field. The successful candidate for this position will support the Pratt Institute Libraries' educational vision, demonstrating commitment to the advancement of diversity, equity, and inclusion in teaching, research, educational support, and community values. The Access Services Clerk will be relied upon to be a self-starter able to make independent decisions while also being an integral team player in the Libraries' efforts to create a welcoming environment. The Pratt Institute Libraries support the research and education of approximately 4,800 undergraduate and graduate students across campuses in Brooklyn and Manhattan. The Libraries provide research support to students, faculty, staff, and visiting scholars pursuing teaching and learning in areas of art, design, architecture, information studies, writing, and other fields of academic inquiry and creative work.

Work Schedule:Monday - Friday 10 AM - 6 PM. This position may be required to work evenings, weekends and other non-standard work hours as needed.

Work Location:This position is based at our Manhattan campus, with occasional work at our Brooklyn campus as needed.

Job Duties:

Access Services

• Perform regular library opening and/or closing procedures
• Provide general information, direction, and research assistance to library users (students, faculty, staff)
• Support researchers with access to the Pratt Institute Libraries' collections
• Help users access library resources and technologies including public computers & scanners
• Assist department administration in the gathering of related documentation & statistics
• Participate in circulation and other library services as needed
• Process and prepare incoming materials including new books, journals, etc.
• Perform regular stack maintenance tasks, including but not limited to shelf-reading, shifting, and weeding, to ensure organization of materials.

Resource Sharing

• Play a key role in Interlibrary Loan, intercampus loan, document delivery, and consortial lending services
• Coordinate transfer of materials between Pratt Institute campus locations
• Maintain Interlibrary Loan documentation and statistics
• Collaborate with Pratt Brooklyn library library staff to ensure the continuity and quality of services

Teamwork

• Assist with hiring, training, and supervision of student employees and graduate assistants
• Participate in library-wide committees, task forces, and projects
• Participate in the Libraries' outreach activities
• Perform other related duties as assigned

Qualifications:

Education: 

• Bachelor’s degree required.

Experience: 

• Customer service experience is essential. Experience working in a library or information service context is highly preferred.

Knowledge and Skills:

• Provide excellent customer service in a fast paced environment
• Demonstrate experience with computer applications, particularly spreadsheet software
• Work precisely on detail oriented information
• Demonstrate excellent organizational skills
• Demonstrate excellent interpersonal and communication skills.
• Basic knowledge of integrated library systems (ILS) and workflows is preferred.
• Candidate must demonstrate intercultural competence and ability to work effectively with a wide range of constituencies in a diverse community.

Salary: $51,600-51,600 benefits (see details below). This is an OPEIU Local 153-Technical position.

Generous Benefits:

• 403B Retirement Program
• Supplemental Retirement Account
• Tuition Benefits for Employees and Dependents
• Tuition Exchange Program
• Summer hours
• Flexible Spending Accounts - commuter, medical, dependent care
• Child Care Benefit
• Basic life and AD&D insurance provided by Pratt
• Medical, Dental, and Vision Care Coverage

For more information on benefits visit our website.

About Pratt Institute:

Pratt Institute provides the creative leaders of tomorrow the professional knowledge and experience to make a better world. A world-class and internationally ranked college with programs in art, design, architecture, liberal arts and sciences, and information studies, Pratt offers nearly 50 undergraduate and graduate degree programs. 

The Institute’s impact expands beyond its 25-acre residential campus in Brooklyn to cutting-edge facilities throughout the borough, a landmark building and public gallery in Manhattan, as well as an extension campus, Pratt Munson College of Art and Design in Utica, New York. On Governors Island, Pratt is a core partner on the Stony Brook University team selected to develop the New York Climate Exchange, a research and educational hub poised to establish New York City as the global leader for the most pressing issue of our time: climate change. Another extension of Pratt’s campus is the Research Yard, a 20,000-square-foot facility that brings together the research activities of Pratt Institute under one roof in the Brooklyn Navy Yard (BNY).

Application Instructions:

To apply, visit https://apply.interfolio.com/142896

Equal Employment Opportunity Statement

We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion or belief, national or ethnic origin, citizenship status, marital or domestic partnership status, sexual orientation, sex, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law. Pratt Institute recognizes and values the benefits of a diverse workforce.

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