3 F/T Card Services Rep I Jobs in Fort Walton Beach, FL
Eglin Federal Credit Union is Hiring a F/T Card Services Rep I Near Fort Walton Beach, FL
- Answer inbound calls assisting members with card and bill payer related questions and issues to include card status updates, transaction research, daily limit adjustments, and travel notifications.
- Answer inbound calls assisting employees and members with bill payer, ATM, Debit and MasterCard account corrections, transaction postings, payment/finance charge adjustments, and re-calculations.
- Manage ATM, Debit, Credit Card, and bill pay accounts using various computer systems and platforms. Processes card requests, replacements, and reissuance. Secures returned cards. Maintains and researches card file update errors.
- Assist with transaction and payment research and exceptions, fraud monitoring, and reporting.
- Performs other job-related duties required or assigned.
- Provide professional, helpful, and service-driven assistance to all EFCU staff and members.
- Research and resolve member issues in a thoughtful and accurate manner.
- Maintain training and knowledge of internal practices and policies, as well as card issuing rules and regulations.
- Demonstrate high ethical and moral standards with respect to member and employee treatment and confidentiality.
- Maintain proper organizational and neatness of work and space.
- Demonstrate excellent communication skills.
- Manage responsibilities in compliance with applicable laws, regulations, standards, and internal policies.
Must be able to pay attention to details.
Must have problem solving skills.
Job Summary
Full Time
Business Services
$36k-47k (estimate)
02/26/2024
05/23/2024
eglinfcu.org
NICEVILLE, FL
<25
1954
<$5M
Business Services
Related Companies
About Eglin Federal Credit Union
Eglin Federal Credit Union has nine branches serving members in and around Okaloosa, Santa Rosa and Walton counties. The Credit Union serves active duty, retired military and local honorably discharged veterans; local civil service employees; employees of many area businesses; members living within our geographic field of membership; and their families. We offer a full range of first-class financial services including auto loans, credit cards and mortgages. Eglin Federal Credit Union is an Equal Opportunity/Affirmative Action Employer - Females/Minorities/Veterans/Disabled. Eglin Federal Credi...t Union is an Equal Housing Lender. Federally Insured by NCUA.
More
Show less
Similar Jobs
Popular Articles
