Position Summary:

We are seeking a seasoned Loyalty Interface(s) & APIs Developer to join EG America’s Interfaces team. The primary responsibility of this role is to develop, maintain, and enhance our loyalty program software, ensuring a seamless experience for our customers. The ideal candidate will have a strong background in software development, a passion for creating user-friendly solutions, and a commitment to delivering exceptional results.

Responsibilities: 

• Develop and maintain the loyalty program software, ensuring a smooth and efficient user experience
• Collaborate with cross-functional teams to gather requirements, design solutions, and implement new features
• Analyze and optimize the performance of the loyalty program software, identifying areas for improvement
• Provide technical support and troubleshooting for any issues that may arise
• Stay up-to-date with industry trends and best practices in loyalty program development
• Collaborate with marketing and business teams to align the loyalty program with our overall business strategy
• Providing technical leadership and mentoring to the development team.
• Ensuring that the loyalty program software adheres to industry standards and best practices for security and data privacy.
• Participating in code reviews and contributing to the continuous improvement of the development process.
• Collaborating with the QA team to ensure the quality of the loyalty program software.
• Some additional responsibilities: Providing technical leadership and mentoring to the development team.
• Ensuring that the loyalty program software adheres to industry standards and best practices for security and data privacy.
• Participating in code reviews and contributing to the continuous improvement of the development process.
• Collaborating with the QA team to ensure the quality of the loyalty program software.

Working Relationships: The Sr. Loyalty Interface Developer will be reporting to Group VP of Application Development. He/she will also work closely with others within the IT department and other support departments such as Finance, Marketing and HR to ensure efficient software development, smooth production handoffs and drive value to the business. 

Minimum Education:

Bachelors in Computer Science

Preferred Education:

Masters in Computer Science or equivalent

Minimum Experience:

• 10 years of experience in software development, preferably in the Loyalty domain.
• Knowledge of API design principles, API integration frameworks & APIs Orchestration is a must have.
• A strong understanding of loyalty solutions such as SessionM, Punchh, Marsello etc. and specific skills in integrating Loyalty solutions with third-party applications.
• Good understanding of Distributed systems, Scripting and security principles.
• Experience with building resilient interfaces across enterprise grade systems.
• Familiarity with tools such as SDKs and sandbox environments for testing and integration
• Strong knowledge of programming languages, such as Typescript, JavaScript and Python.
• Experience with database management systems, such as SQL Server or MySQL.
• Familiarity with software development methodologies, such as Agile or Scrum.

Preferred Experience:

• Knowledge of Development tools, such as Azure DevOps, JIRA & Confluence and SDLC process.
• Good business knowledge in retail commerce, payments and loyalty.

Licenses/Certifications:

Soft Skills/Competencies:

Communication: API developers must be able to articulate technical concepts to non-technical stakeholders and collaborate effectively with team members

Problem-Solving: Strong problem-solving skills are essential for addressing the challenges that arise during API development

Understanding of Software Architecture: A deep understanding of software architecture, including data structures and algorithms, is important for creating efficient and scalable APIs

Knowledge of Data Formats: Familiarity with data formats like JSON and XML is necessary since these are commonly used in API payloads

Understanding of Protocols: Knowledge of web protocols such as HTTP/HTTPS and RESTful design is a must for API developers

API Documentation: Being comfortable with tools for API documentation is important for creating clear and usable APIs

Version Control and CI/CD: Familiarity with software version control systems and continuous integration/continuous deployment (CI/CD) processes is beneficial for modern API development practices

Other: 

Travel: No travel required

Hours & Conditions: Monday to Friday. In office setting

Physical Requirements: Minimal physical effort required; sitting / standing at computer for long periods of time. Ability to maneuver and lift up to 10 lbs.