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Description
Benefits:
JOB SUMMARY
Under the general direction of the Patient Access Manager, the Guest Service Ambassador (GSA) is responsible for providing excellent customer service to include timely courteous greetings, information, directions and enhancing the experience of all patients, visitors, vendors, guests, and staff team members accessing Effingham Health System. The GSA provides a welcoming first impression while simultaneously upholding compliance screening and visitor policy standards. Individuals will use critical thinking skills to troubleshoot challenges, offer resolutions, and demonstrate appropriate empathy for unique circumstances. The GSA will provide wayfinding with a personal touch to anyone in need of assistance in accordance with The Joint Commission, federal, state and local guidelines, and organizational and departmental policies and procedures.
STANDARDS OF PERFORMANCE
Requirements
Minimum Level of Education: Education level equivalent to completion of high school required; secondary college-level courses in business/administration assistant is a plus.
Formal Training: Excellent customer service, strong verbal, and written communication skills. Basic office skills, telephone skills, and entry-level computer skills are required.
Licensure, Certification, Registration: None
Minimum Requirements:
Full Time
Retail
$64k-81k (estimate)
03/23/2024
05/22/2024
effinghamhospital.c...
Rincon, GA
<25
Retail
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