About ETS:

For more than 75 years, we have amplified products and services based rigorous research and our belief in the power of learning. Driven by our mission to advance quality and equity in education, ETS provides learning solutions, pioneering research and trusted assessments that help guide learners around the world on their path to new possibilities.

Our portfolio of trusted measures include TOEFL®, TOEIC®, GRE® and Praxis®. Along with research, development and innovation that explores new frontiers in learning and measurement our educational measurement solutions and research contribute to the development of new methods and tools, inform important dialogue with education policymakers, and shed light on critical issues and potential solutions - all with the aim of creating a world where all learners can improve their lives through education.

With new senior leadership at the helm, ETS aims to continue changing the lives of all learners as we expand our organization's global footprint. Our goal is to remain at the forefront of assessment and measurement efficacy within the education and ed tech space as it continues to grow and evolve.

The Head of Platforms & Integration Management oversees ETS shared platforms across all products, features, as well as the market roadmap that drives increased margins for products and contracts within the ETS Assessments Services (EAS) business unit. This role works in lockstep with other functional centers of excellence in the product landscape. The incumbent will be the client facing escalation point and is accountable for effective implementation of products and services to clients. The Platforms & Integration Management reports to the VP of Product and Platforms Engineering and is accountable to both Technology and EAS divisional business leadership.

This role will have four primary responsibilities:

• "Product Management" of the platforms that deliver our products and the roadmap for delivery of these services directly to Customers through the ETS Assessment Services business unit.
• Integration of Enterprise, Products, and Commercial systems to drive high re-use of APIs but also proliferation of Data for both reporting and monetization.
• Enterprise Architecture of the whole ETS landscape to ensure shared capabilities are leveraged across the Enterprise and Product roadmaps.
• M&A Technology due diligence at scale

Day to day Responsibilities:

• Lead the specification, development, launch, and evolution of shared platforms use across the ETS Customer landscape collecting input from external stakeholders and internal teams (Technology, Research, PID, Marketing, Sales) to build and prioritize capabilities, services, features and investments aligned to the Company's long-term vision.
• Create product investment business cases and advocate for resources.
• In collaboration with product managers, develop and execute strategic product roadmaps through the entire creative cycle: ideation, specification, development, release, analysis, and iteration.
• Deliver platforms that support the development of high-quality, scalable, and maintainable services.
• Prioritize and sequence features and enhancements based on strategic objectives, technical feasibility, and customer impact.
• Conduct competitive analysis to establish product positioning and feature differentiation.
• Perform quantitative analysis on features’ performance and find opportunities for optimization.
• Evaluate and recommend technologies, frameworks, and tools to enhance platform efficiency and effectiveness.
• Perform qualitative and quantitative research to discover feature ideas and validate them before development.
• Communicate information about complex concepts and projects in a digestible and persuasive manner based on your audience, sell innovative ideas, and prioritize across product portfolios.
• Be responsible for hitting the key performance indicators you are entrusted with, including how the platform costs fit within product P&Ls
• Maintain a deep understanding of industry trends and emerging technologies to inform product architecture decisions.

• Lead the evaluation and selection of integration platforms and middleware technologies that facilitate seamless data flow and connectivity between systems.
• Design integration solutions that support both internal and external stakeholders, ensuring security, compliance, scalability, and performance
• Collaborate with IT teams to implement and maintain integration solutions, monitoring their effectiveness and optimizing as needed.
• Serve as the primary early-stage technology analysis lead for Merger, Acquisition, and Divestiture activity at ETS.
  • Deliver assessments of acquisition fit for technology, staff, and services.
  • Develop integration and investment roadmaps for various acquisition scenarios.

• At least 10 years of Software Services Product Management experience for customer products over $100M.
• Undergraduate degree in related fields such as: Computer Science, Information Technology, Data Science, or other areas combined with relevant work experience.
• An MBA is preferred.
• MA&D experience with international deals in excess of $50M

• Experience generating outstanding results in product architecture, enterprise architecture, and integration platform design. as well as Software Services Product Manager at a high performing tech-enabled product company; Education industry preferred.
• In-depth knowledge and experience with software product management and development approaches (Agile, cloud and integration)
• Strategic thinking and a demonstrated ability to align technology initiatives with business objectives.
• Ability to apply user insights, data, and statistical analyses to inform decisions.
• Self-motivated with the proven ability to learn fast and be resourceful.
• Enjoys and can demonstrate ability to work well in a highly matrixed, collaborative, creative and mission-driven environment.
• Excellent verbal and written communication skills with the ability to convey complex technical concepts to non-technical stakeholders. Strong experience "selling their ideas" in a senior leadership role within a technology-driven organization.
• Strong quantitative skills and a deep understanding of product funnels and data analytics
• A thirst for educational innovation, while being up to date with the latest trends, policies and best practices in education and product management
• Strong leadership skills with a track record of developing high-performing teams.

ETS believes in a Total Rewards philosophy for our employees, and they include:

• Health, Vision, Dental insurance plans to choose from
• Generous continuous learning support, from individual learning grants to up to 6 classes a year for tuition reimbursement as well as on-line learning access!
• Generous PTO and vacation time to balance your work and life
• Additional 8 hours of PTO for volunteer work
• Retirement plan (401(a)) and traditional Roth (403b) with company contribution
• Commuter Benefits, Pet Insurance, 1 year subscription to Calm App

ETS is mission driven and action oriented

• Diversity, equity, inclusion, and belonging is at the forefront of the ETS employee's daily work. To further foster an inclusive environment ETS is home to a wide variety of Affinity groups that celebrate the diversity of our talented employees.
• How about cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders? ETS offers multiple Business Resource Groups (BRG) for you!
• Are you passionate about volunteering and being active in your career and community? ETS offers our Center for Advocacy & Philanthropy (CAAP) where we encourage ETS employees to become active volunteers in their communities and schools through the ETS Cares Giving Campaign. Our employees can support any 501c3 or eligible charity of their choice.

ETS is an Equal Opportunity Employer comprised of people with different experiences, strengths, and backgrounds who share a passion for advancing quality and equity in education. We are dedicated to building teams that reflect the various backgrounds, experiences, and identities of those we serve. The Talent Acquisition team strives to ensure candidates enjoy a fair and equitable hiring process. We believe our differences empower us to be a better team, making better decisions and delivering better results.
From: Educational Testing Service