We are currently seeking an energetic, self-motivated
professional with a positive attitude, excellent communication and analytical skills
to join our dedicated team as a Payment Processing Specialist. The Payment
Processing Specialist is responsible for processing payments (Bill Pay
Reversibility and Share Draft), answering calls and responding to Bill Pay
correspondence. This position will work collectively as a team to support all
areas of the Payment Processing Department by performing a variety of support
duties related to the Payment Processing Department in accordance with
established policies and procedures and compliant with all Federal, State,
NCUA, NACHA, ACH and Bill Pay products rules and regulations. The role requires
the incumbent to work a flexible schedule. The Payment Processing Specialist
must possess excellent customer service skills and attention detail to process
transactions and respond to requests in a positive helpful manner to internal
and external members.
Requirements
High school diploma or equivalent (GED) required and a minimum of three (3) years financial institution experience, including knowledge of in-house share drafts and bill pay processes preferred. Understanding knowledge of NACHA rules and regulations and REG CC and E is helpful. Excellent interpersonal, problem solving, attention to detail and analytical skills required, and must have intermediate proficiency in the use of Microsoft Office. Must be able to work accurately and independently under specific time constraints with the ability to perform detailed work.