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Overview:
We are seeking a Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for clients and provide administrative support across the organization.
Responsibilities:
- Greet and welcome clients as soon as they arrive at the office
- Direct visitors to the appropriate provider and office -Schedule existing and new clients inquiring services
- Answer, screen, and forward incoming phone calls
- Provide basic and accurate information in-person and via phone/email
- Receive, sort, and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk
- Update provider calendars, manage scheduling and organize incoming referrals to the appropriate services requested
Requirements:
- Proven work experience as a Receptionist, Front Office Representative, or similar role
- Proficiency in Microsoft Office, Excel, Microsoft Word and ability to navigate appointment software programs
- Hands-on experience with office equipment (e.g., fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
Nice-to-have Skills:
- Customer support
- Personal assistant experience
- Customer service background
- Clerical skills
- Ability to transcribe information accurately
- Strong phone etiquette
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: No less than 30 per week
Benefits:
Schedule:
Ability to Commute:
Ability to Relocate:
Work Location: In person
Full Time
$34k-44k (estimate)
05/23/2024
06/01/2024
The following is the career advancement route for Front Desk Receptionist/Customer Service positions, which can be used as a reference in future career path planning. As a Front Desk Receptionist/Customer Service, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Receptionist/Customer Service. You can explore the career advancement for a Front Desk Receptionist/Customer Service below and select your interested title to get hiring information.