Maintain security in the building and surrounding area keeping an eye out for suspicious persons. Respond to security alarms, maintenance or storm checks. Make sure surrounding areas of CU are clean and inviting to our members. Verify on the monitor each morning that the security system is working. Keep delivery and service log(ML). Make sure lobby supplies are plentiful - ML, Night deposit envelopes only - Downtown and Kendall. Keep an eye on li...
The Member Advisor II/III provides exceptional member service by serving as a consultant to members on a wide variety of deposit and loan transactions/inquiries, including new accounts and loan applications/closing, resolving member issues accurately and in a timely manner, and effectively identifying members’ needs and making appropriate referrals for Credit Union’s products and services. We encourage you to view and apply directly at edfed.org/...
Job Summary. The Assistant Branch Manager supports the Branch Manager as a leader of the assigned location. directing the daily operations of the branch while acting as a role model in promotion of Credit Union products, services, and solutions to members within the branch. We encourage you to view and apply directly at edfed.org/careers. Duties & Responsibilities. Assists the Branch Manager with motivating, coaching, and developing branch staff ...
Job Summary. Interacts with cardholders and member-facing internal staff via phone, providing quality support for all card-related service issues. Responsible for answering all inquiries related to ATM, debit and credit cards, including researching reasons for declined transactions, assisting with card activation, and reissuing cards as applicable. We encourage you to view and apply directly at edfed.org/careers. Duties and Responsibilities inclu...
Job Summary. The Contact Center Representative answers calls and greets members appropriately according to Member Contact Center monitoring and coaching standards. Contact Center Representatives provide general information regarding Credit Union products and services, assist members with questions regarding their accounts, and handle a high volume of calls. We encourage you to view and apply directly at edfed.org/careers. Duties & Responsibilitie...
Job Summary. The Member Advisor I provides exceptional member service by serving as a consultant to members on a wide variety of deposit and loan transactions/inquiries, resolving member issues accurately and in a timely manner, and effectively identifying members’ needs and making appropriate referrals for Credit Union’s products and services. We encourage you to view and apply directly at edfed.org/careers. Duties include. Processes various typ...
The Member Advisor I provides exceptional member service by serving as a consultant to members on a wide variety of deposit and loan transactions/inquiries, resolving member issues accurately and in a timely manner, and effectively identifying members’ needs and making appropriate referrals for Credit Union’s products and services. We encourage you to view and apply directly at edfed.org/careers. Duties include. Processes various types of transac...
Job Summary. This is an entry skilled level support position in the Member Contact Center (MCC). The position is responsible for providing a wide range of services via inbound telephone calls, including, but not limited to member services. We encourage you to view and apply directly at edfed.org/careers. Answers calls and greets members appropriately according to MCC monitoring and coaching standards, provides general information regarding Credit...
Job Summary. Provide frontline staff with support and guidance related to check negotiation and specialized account services, such as Trusts, Guardianships, Estates, and Powers of Attorney. Centrally administer the Safe Deposit Box, Notary, and Medallion Signature Guarantee programs. We encourage you to view and apply directly at edfed.org/careers. Duties & Responsibilities. Maintain an advanced knowledge of credit union services, policies, proce...
Maintain security in the building and surrounding area keeping an eye out for suspicious persons. Respond to security alarms, maintenance or storm checks. Make sure surrounding areas of CU are clean and inviting to our members. Verify on the monitor each morning that the security system is working. Make sure lobby supplies are plentiful - ML, Night deposit envelopes only - Downtown and Kendall. Keep an eye on light fixtures - making sure they all...
Job Summary. The Member Advisor I at EdFed assist members with a variety of financial transactions and inquires. This position requires flexible scheduling that includes Saturday work hours. We encourage you to view and apply directly at edfed.org/careers. Duties include. Processes various types of transactions for members including cash and non-cash deposits, withdrawals, loan payments, transfers, cash advances, cashier’s checks, savings bonds, ...
The Member Advisor I provides exceptional member service by serving as a consultant to members on a wide variety of deposit and loan transactions/inquiries, resolving member issues accurately and in a timely manner, and effectively identifying members’ needs and making appropriate referrals for Credit Union’s products and services. We encourage you to view and apply directly at edfed.org/careers. Duties include. Processes various types of transac...
