Overview

The Solutions Engineer is an essential part of the OEM Sales Teams. The entry level Solutions Engineer I primarily acts as the technical liaison between customers and global Edmund Optics manufacturing sites for custom and modified optical components. Solutions Engineers I are also responsible for providing technical engineering support for managed and key unmanaged accounts. Additionally, Solutions Engineers I rely on instructions and established guidelines to perform job functions such as reviewing incoming custom requests for quote (RFQs), ensuring the technical and business feasibility of such requests, and working to establish market-competitive pricing and closing the sale.

Responsibilities

Essential Functions:

• Establish and grow engineer-to-engineer relationships at managed and key unmanaged customer accounts. Answer customer technical questions toward development of sales opportunities.
• Facilitate the custom sales process for custom opportunities from both managed and unmanaged accounts, including technical review for completeness and feasibility of incoming requests, and review customer POs and T&Cs for testing and documentation requirements.
• Recognize and communicate significant sales opportunities to Inside and Outside sales colleagues.
• Generate formal price quotations for custom and modified optical components. Ensure quoted pricing meets published guidelines and maximizes selling price and corporate gross margin while remaining market competitive.
• Work closely with other Solutions Engineers to stay current with manufacturing and test capabilities.
• Assist at industry tradeshows (up to 2-3 times per year) and visit customers with an Outside Sales Manager to develop customer contacts and identify significant sales opportunities.
• Comply with federal, state, and company policies, procedures, and regulations

Qualifications

Qualifications:

To perform this position successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable Accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Skills & Abilities:

• Proficient with Microsoft Office Suite
• Experience with optical and mechanical design software a plus
• Basic optics knowledge/optics industry experience preferred
• US citizenship or permanent residency (green card) required
• Knowledgeable about sales processes
• Excellent telephone, verbal, written, and interpersonal communication skills
• Strong organization skills – able to manage multiple projects simultaneously

Education/Experience:

Bachelor’s degree in engineering, mathematics, optics, physics, or hard science; optics industry and/or manufacturing knowledge highly desirable; two (2) to five (5) years experience in technical and/or business-to-business sales environment is preferred.

Physical Requirements:

Ability to operate office equipment such as a copier; ability to sit at desk or PC for long periods of time; work in office setting.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Think you meet some of the requirements but not all? Studies have shown that women and people of color are less likely to apply to jobs for which they do not meet every qualification. If you see a role that interests you, we encourage you to apply, regardless of whether or not your experience is completely aligned with the job description. Edmund Optics is committed to becoming the most diverse, equitable, and inclusive workplace within the Optics and Photonics Industry and beyond. You may be a great candidate for this role or others within Edmund Optics.