Store Manager

Who are we and what do we do?

Fruit was just the beginning. Since our founding in 1999, we’ve evolved over 25 years into an industry leader and modern gifting destination for celebrating the moments that matter. In addition to a robust online e-commerce hub, our vast retail footprint includes nearly 1,000 locally owned and operated franchise locations globally.

With offerings that go beyond our iconic fresh fruit bouquets to include baked treats, fresh flowers, dessert boards, platters, and more, our vast collection of delicious treats and innovative gifts are perfect for treating yourself and others.

No matter the occasion or moment, there’s an edible® for that. 

Through all our incredible years, we’ve remained committed to our 5Ps:

• Our promise– Experiences that WOW. 
• Our products–Remarkably fresh. 
• Our places– Interactive and creative. 
• Our People– Create special memories.
• Our purpose–To celebrate what’s good

Purpose:

As an Edible Store Manager,you’llbe responsible for leadingthe store's overall operations, customer experience, sales performance and execution of brand excellence.

You'llprovide strong leadership for team members, bringing out the best in individuals, fostering a team-oriented and positive work environment. 

Additionally, you’ll activate and maintain strong business relationships within the local community and with other businesses in an effort to spread joy and drive sales.

What that looks like day to day:

• Effectively lead a team to achieve and exceed sales and profitability goals
• Lead the execution of exceptional operational practices while striving to exceed sales and service goals and objectives
• Contribute to the overall operational effectiveness of the store, including proper cash handling procedures, following all food and safety procedures and compliance with all policies
• Possess strong knowledge of Edible® product line and brand standards
• Recruit, hire, lead and develop team members; Create a culture of energy, enthusiasm, achievement, professionalism and fun to retain staff and keep them engaged
• Provide training, coaching and development for team members to lead them in overall sales achievement while providing an outstanding customer experience and maintaining profitability goals
• Ensures store has adequate shift coverage all times, while adhering to scheduling and labor guidelines
• Clearly and concisely communicate current performance levels and expectations to team members
• Monitor and analyze performance against the key performances indexes.
• Adjust sales tactics as necessary to meet sales targets
• Identify key processes improvements to support revenue growth and exceptional customer experience
• Effectively communicate changes in business to team members
• Manage perishable and non-perishable inventory
• Utilize strong decision-making skills to successfully solve customer issues
• Maintain a marketing plan that supports corporate initiatives and establish a local marketing plan that is pertinent to your market
• Ensure local community involvement to establish Edible in your market, support community initiatives and develop awareness of Edible products
• Demonstrate high standards of professionalism and integrity by consistently adhering to company’s policies and procedures, serving as an example of effective leadership.

Requirements and essential competencies: 

• Minimum 2-4 years retail sales management experience
• High School degree with college degree preferred, but not required
• Ability to manage store operations independently and effectively in a fast-paced environment while working collaboratively with the store owner 
• Ability to successfully multi-task in a fast-paced environment
• Must have proven ability to motivate employees to meet sales goals
• Strong team building, performance management and leadership skills with ability to mentor others
• Desire to achieve and exceed sales, service and profitability goals
• Consistently demonstrates high energy and passion in a sales environment
• Ability to solve problems while exhibiting good judgment with realistic understanding of issues
• Positive attitude and enjoys developing team members
• Proven customer service skills
• Organization and planning skills
• Ability to communicate clearly and concisely, both orally and in writing
• Ability to plan and prioritize workload
• Ability to handle confidential and sensitive information
• Good math and money handling skills
• Computer skills including Microsoft software and POS/ register technologies 
• Ability to lift, carry and/or push objects weighing up to 50 lbs.
• Ability to stand, bend, reach and scoop through-out assigned shift
• Valid State Driver’s License and a clean driving record

We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, creed, color, religion, sex, sexual orientation, marital status, national origin, age, disability, status as a veteran, Vietnam Era Veteran, or being a member of the Reserves or National Guard