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Manager, Customer Support
Who are we and what do we do?
Edible® is a leader in the gifting category with delicious, hand-crafted offerings which we’ve expanded to a range of gifts and treats for every moment including our new treat business, Incredible Edibles®. From our signature Edible Arrangements® Fruit Bouquets, Dipped Fruit® boxes, fresh fruit smoothies and more, Edible’s exceptionally crafted gifts and treats continue to fill the world with goodness.
Through Edible’s 1,000 independently owned franchise locations, the mission of the brand - no matter how big it gets - is to WOW customers everyday
Through all our incredible years, we’ve remained committed to our 5Ps:
Purpose:
Customer Experience is our highest priority, whether it’s consumers of Edible products, or Franchise Owners and Leaders at the store-level. As a Sr. Manager of Support, you will directly lead and oversee all aspects of Edible’s Store and Customer support Center throughout the US and International. You will lead employee engagement, performance and hiring, serve as a hands-on leader “being a player-coach" and drive strategicinitiatives to ensure we’reserving our customers, and stakeholders with the highest level of service.
What that looks like day to day:
Location: As our Manager of Customer Support, you will work onsite at our Sandy Springs, GA home office 5 days a week, and may include some weekends and Holidays
You Have:
You are:
What We Offer:
We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, creed, color, religion, sex, sexual orientation, marital status, national origin, age, and disability, status as a veteran, Vietnam Era Veteran, or being a member of the Reserves or National Guard.
Full Time
Retail
$94k-122k (estimate)
02/06/2024
05/01/2024
ediblearrangements.com
ATLANTA, GA
100 - 200
1999
Private
PETER SCHWARZENBAUER
$200M - $500M
Retail
Edible is an online marketplace that provides handcrafted fruit bouquets and gourmet chocolate dipped fruit.
The job skills required for Manager, Customer Support include Customer Service, Leadership, Initiative, Coaching, Insight, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Manager, Customer Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Manager, Customer Support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Manager, Customer Support positions, which can be used as a reference in future career path planning. As a Manager, Customer Support, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Manager, Customer Support. You can explore the career advancement for a Manager, Customer Support below and select your interested title to get hiring information.