Salesforce Technical Manager

CLIENT ASSOCIATION: EDI/All Clients

POSITION(S) REPORTS TO: Director of Web Services

POSITION(S) THAT REPORT TO YOU: N/A

EXEMPT/NON-EXEMPT EMPLOYEE STATUS: Exempt (Minimum of 37.5 hours/week)

GENERAL SUMMARY:

Plan, implement, and maintain Salesforce-based association management systems (AMS).

POSITION RESPONSIBILITIES (Minimum of 37.5 hours/week):

• Plan, implement, and maintain Salesforce-based association management systems
• Manage workload consisting of multiple association clients
• Collaborate with our Information Services department and client staff to understand client needs and help identify technical solutions that will best meet those needs
• Provide technical consultation to association client staff, ensuring Salesforce best practices are considered and appropriately maintained
• Create and maintain technical documentation
• Perform other AMS-related tasks as necessary

EDUCATION/EXPERIENCE REQUIRED:

• 2 years Salesforce consulting, development, or administration experience
• Proficiency in a variety of Salesforce features including, but not limited to:
  • Creating custom objects and fields
  • Flows
  • Advanced Formulas
  • Validation Rules
  • SOQL
  • Profile, Permissions and OWD
  • Apex Triggers
• Strong written and verbal communications skills
• Ability to work effectively in teams, as well as independently
• Working knowledge of version control/code repository systems

EDUCATION/EXPERIENCE PREFERRED:

• Working knowledge of Lightning Web Components
• Familiarity with Visualforce and Aura
• Intermediate knowledge of object-oriented programming concepts
• Intermediate knowledge of JavaScript
• Intermediate knowledge of HTML and CSS
• Salesforce certifications a plus
• Experience with Nimble AMS a plus
• Experience working with associations/non-profit organizations a plus

AMOUNT OF TRAVEL REQUIRED: None

PHYSICAL REQUIREMENTS: None

*This position is located in downtown Milwaukee, WI and a minimum of two days onsite in the office (including Wednesday as an all-staff-in-office day) are a requirement of the role.

*Please apply to the role that best aligns to your experience and qualifications. We’ll discuss your interests and possible opportunities during an initial phone interview. (No need to apply to multiple opportunities.)