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Digital Marketing and CX ManagerJob Description:The Digital Marketing and CX (Customer Experience) Manager holds a pivotal role in developing and executing a dynamic strategy to engage both B2C and B2B online audiences, including clients, customers, and employees. This role extends beyond traditional digital strategy and management to include the innovative use of AI technologies for content development and enhancing customer and client experiences. The digital landscape managed encompasses multifamily-specific portfolio-wide platforms and vendor partners, i.e., ILSs, CRMs, and websites, alongside major digital channels such as Google/Google Profiles, GlassDoor.com, Meta, LinkedIn, among others – all with the goal to elevate our vertically integrated business through proactive measures and maintain an authentic brand voice to foster customer loyalty and amplify online advocacy.The position requires enthusiasm to research and experiment with current and developing trends and platforms in order to differentiate the Edgewood FCREP companies. As a perpetual learner, the Digital Marketing and CX Manager will consistently identify and manage partners and opportunities to fiscally optimize the online campaigns.Additionally, this role will report to the SVP of Marketing/CX and collaborate with the Marketing Team to deliver online marketing campaigns and high-priority projects that help to maintain and/or improve occupancy, income and elevate the company brand.HYBRID POSITION – WASHINGTON, DC METRO REGION - THIS ROLE IS EXPECTED TO BE BASED IN THE COMPANY’S GAITHERSBURG, MD HQ WITH REMOTE WORK ON MONDAYS/FRIDAYS.Key Responsibilities:
About Us
Edgewood Management and FCREP companies are at the forefront of the multifamily residential market, managing and supporting a diverse portfolio of over 16,000 apartment units across 8 states and the District of Columbia. With a rich history in both affordable and market-rate housing, we have garnered recognition from the National Affordable Housing Management Association (NAHMA) and the National Multi-Housing Council (NMHC). We provide a comprehensive suite of real estate management, compliance/leasing, and commercial cleaning services, focusing on innovative solutions and the complete spectrum of property asset management including operations, administration, finance, marketing, compliance, and training.We pride ourselves on offering a competitive salary and extensive, market-competitive health and welfare benefits including:Edgewood Management Corporation is committed to a diverse workforce and is an Equal Opportunity Employer.
Full Time
$118k-157k (estimate)
03/03/2024
05/30/2024
edgewood.com
MOUNT AIRY, GA
25 - 50
1974
CARL R COLSTON
$10M - $50M
Edgewood Management LLC, the investment adviser to the Edgewood Growth Fund, was founded in 1974 and is SEC registered. Located in New York City, the firm manages a large cap growth strategy. Independently owned by its employees, Edgewood Management LLC was originally formed as a family office providing portfolio management services to family groups and high net worth individuals. Over the last decade Edgewood began providing its services to an institutional clientele. The Edgewood team relies on stock selection in constructing a concentrated portfolio of growth companies it deems to be of hig...h quality with moderate turnover over the course of a year. Using an investment horizon of three to five years, careful attention is paid to valuation, quality of earnings, strength of the balance sheet and cash generation. Edgewood is dedicated to providing the highest level of service and transparency in growing our clients assets over many different economic cycles.
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