Edgewater is seeking qualified candidates for a Computer Operator Technician 1 opportunity for our customer in Los Alamos, NM to support the Los Alamos National Laboratory.

Available Positions: 2

Summary

Sets up, coordinates, and monitors the operation of computer equipment, storage and other systems, and/or network operations. Computer operations typically consist of a twenty-four hour per day, seven day a week, 365 day a year schedule. Manages controls in accordance with standard procedures, runs diagnostic tests to detect machine malfunctions, and monitors control panels, mass-storage units and other peripheral equipment. Reports any observed deviations from standard performance to designated on call personnel. In a network environment, functions as a help desk for user connectivity problems.

Within the high-performance computing organization, performs primary system administration operations and tasks on systems to address routine software issues. Perform hardware support which includes troubleshoots, diagnoses, and performs preventive maintenance tasks on equipment in a multi system environment in the secure and open networks.

Entry level for those having some relevant experience, training, or education. Limited use and/or application of technical principles, theories, and concepts. Tasks performed are relatively simple, but may require the application of basic skills related to the technical specialty. Develop solutions to routine technical problems of limited scope. Employees in jobs at this level have minimal responsibility for end products. Directions given are specific and detailed, and work is closely supervised

Minimum Job Requirements:

• Excellent customer service
• Proven experience with process improvement and implementing innovative solutions
• Demonstrated experience of Windows, Mac, and/or Linux desktop administration
• Experience solving software and hardware issues
• Experience using a call tracking system including using it to resolve IT issues
• Extensive experience interacting with customers and peers in a professional and responsive manner
• Creating and Updating Documentation
• Exceptional work ethic and time management skills
• Ability to understand and adhere to all Laboratory policies,
• procedures, and standards

Education/Experience:

Position requires a Bachelors degree 1 year of experience; or, an equivalent combination of education and experience directly related to the occupation.

Desired Qualifications:

• Knowledge of Laboratory organizational structure, technical areas, and facilities.
• Knowledge of the Laboratory's waste management policies, practices, and procedures.
• Experience working in technical and programmatic organizations specializing in the implementation of Department of Energy regulations.
• Experience supporting the cradle to grave management and disposition of non-hazardous, hazardous, chemical, and radioactive wastes.

If you are interested in being considered for this position and your resume clearly outlines your relevant experience for this position, please follow the applications steps via our website www.Edgewatertech.net/careers.

Edgewater will not submit your resume without first having detailed discussions with you and obtaining your permission to do so.

We look forward to hearing from you!

WORKING WITH EDGEWATER

Edgewater offers the opportunity to structure benefit packages to best suit your needs. We offer multiple individual and family benefit options including paid time off, medical, dental, life, vision, and disability insurance, and a pre-tax 401 (k) retirement account with Company matching contributions and 100% vesting for eligible participants beginning DAY 1.

EQUAL OPPORTUNITY EMPLOYER

Edgewater is an Equal Opportunity Employer and all qualified applicants will be considered for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, protected Veterans, or individuals with disabilities.