1 Salesforce Admin Job in Albertville, AL
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EdgeGlobal is Hiring a Salesforce Admin Near Albertville, AL
Role: Salesforce support and admin.Location: Albertville AL - Day 1 onsite.Job DescriptionResponsible for day-to-day implementation, administration, troubleshooting, maintenance, and application support for the Enterprise Transportation Management Systems (TMS), ERP Systems, HR, Payroll and Benefits, and other various software applications in use at Progress Rail. This position is responsible for maintaining applications and systems needed by the organization to ensure they are fully functional 24/7/365, providing rapid response and support to systems as required.
Key Job ElementsDuties and responsibilities (Note: duties/qualifications required will depend on assigned division)
Daily support of enterprise applications. Depending on assigned area, these may include Transportation Management Systems (TMS), ERP systems (General Ledger, Accounts Payable, Accounts Receivable, Cash Management, Planning, Purchasing, Warehousing, Sales, and Invoicing), Salesforce, HR Benefits and Payroll, etc.
Manage and optimize Salesforce systems, including user and license management
Build, configure, and automate technology solutions to deliver business value
Maintain the Salesforce Platform and security standards
Managing data and delivering actionable analytics
Oversee all activities related to managing changes within Salesforce, including changes to business processes, technology, and people
Design and implement new processes within Salesforce, and facilitate user adoption of the processes
Implement Salesforce solutions to solve business challenges, improve processes, and increase adoption
Ongoing cleanup of processes and data
Own all Sandbox environment management (refresh schedules, Pre / post refresh steps)
Create reports and dashboards to monitor data quality and business metrics
Technical debt
Identify unused or underutilized Salesforce platform features
Develop customer-facing interfaces, including the creation and maintenance of fields, views, campaigns, and other Salesforce applications and functions
Ability to manage/follow up support tickets in a timely fashion
High motivated, self-starter with a collaborative, team, and growth-oriented mindset
Create an effective training and adoption strategy to grow the Salesforce skill set across the organization
Provide ongoing support and training to end users, including the creation and delivery of training materials, demonstrating new features, and documentation maintenance
Ability to multi-task and be able to context switch between priorities
Works with internal and external customers to develop test case scenarios for functional enhancements to implement systems in accordance with best practices
Responsible for system upgrades, availability and support and act as POC for vendors
Provide remote and onsite customer training, ranging from individuals to large groups
Engage and interact with users to troubleshoot and resolve system issues
Perform code deployments to systems; apply and test vendor patches and upgrades as well as server maintenance with limited business impact.
Collaborate with leaders to convert business requirements into technical specifications
Adhere to SOX and IT policies and procedures in performing job duties
Perform other job-related duties as assigned
Qualifications, Experience, EducationSpecific site qualifications and progression may apply, consult with local team:
Skill Level II – 3 years of experience in IT with position-relevant skills;
Skill Level I –5-7 years of experience in IT with position-relevant skills;
Bachelor’s degree in IT-related field preferred (e.g., CIS, MIS, or related technology field);
Positions require technical support experience in the assigned area of responsibility, dependent on position (e.g., Enterprise Resource Planning (ERP) systems, SharePoint/K2 design/development, Kronos, administration experience in a production environment, etc.);
Preferred skills/certifications dependent on specific assignment may include MCITP equivalent (SharePoint) or Microsoft Certified SharePoint; Salesforce admin, K2 BlackPearl Administration Certification / Troubleshooting; K2 Cloud; or ERP proficiency; experience using/administering server operating systems (Windows Server/Linux);
Familiar working in an Agile Development environment, participating in standups/SCRUM meetings with teams (both on/offshore
Experience assisting the Product Owner/SCRUM Master in writing user stories based on requirements
Deploy regular releases in an Agile approach
Atlassian Jira knowledge a plus
Knowledge of how to monitor and understand SQL Server Reporting Systems;
Experience with Segregation of Duties and SOX Controls;
Proficient with Microsoft Office (especially Excel);
Highly self-motivated and directed, with keen attention to detail, sense of urgency;
Proven organizational skills with project management experience;
Ability to operate calmly in a fast-pace and ever-changing technology environment;
Ability to manage multiple tasks at once and prioritize accordingly;
Well-developed analytical and problem-solving skills;
Excellent customer service and communication skills;
Passion for researching and implementing new technologies.
Essential And Physical Activities FunctionsStrength – Position typically involves work in a standard office environment. Occasional standing and walking. Occasional light to medium lifting;
Motion – Position regularly requires standard repetitive motions and hand/eye coordination associated with office communications. Constant sitting, frequent walking, occasional standing;
Vision/Hearing Requirements – Constant verbal communications, including both talking and hearing;
Work Environment – Position is consistent with standard office environment;
Emotional Demands – High level of responsibility; high sense of urgency. Ability to multitask and coordinate multiple issues simultaneously. Requires ability to coordinate work of a team to accomplish mission success;
Safety – Position includes safety requirements consistent primarily with a standard office environment.
Key Job ElementsDuties and responsibilities (Note: duties/qualifications required will depend on assigned division)
Daily support of enterprise applications. Depending on assigned area, these may include Transportation Management Systems (TMS), ERP systems (General Ledger, Accounts Payable, Accounts Receivable, Cash Management, Planning, Purchasing, Warehousing, Sales, and Invoicing), Salesforce, HR Benefits and Payroll, etc.
Manage and optimize Salesforce systems, including user and license management
Build, configure, and automate technology solutions to deliver business value
Maintain the Salesforce Platform and security standards
Managing data and delivering actionable analytics
Oversee all activities related to managing changes within Salesforce, including changes to business processes, technology, and people
Design and implement new processes within Salesforce, and facilitate user adoption of the processes
Implement Salesforce solutions to solve business challenges, improve processes, and increase adoption
Ongoing cleanup of processes and data
Own all Sandbox environment management (refresh schedules, Pre / post refresh steps)
Create reports and dashboards to monitor data quality and business metrics
Technical debt
Identify unused or underutilized Salesforce platform features
Develop customer-facing interfaces, including the creation and maintenance of fields, views, campaigns, and other Salesforce applications and functions
Ability to manage/follow up support tickets in a timely fashion
High motivated, self-starter with a collaborative, team, and growth-oriented mindset
Create an effective training and adoption strategy to grow the Salesforce skill set across the organization
Provide ongoing support and training to end users, including the creation and delivery of training materials, demonstrating new features, and documentation maintenance
Ability to multi-task and be able to context switch between priorities
Works with internal and external customers to develop test case scenarios for functional enhancements to implement systems in accordance with best practices
Responsible for system upgrades, availability and support and act as POC for vendors
Provide remote and onsite customer training, ranging from individuals to large groups
Engage and interact with users to troubleshoot and resolve system issues
Perform code deployments to systems; apply and test vendor patches and upgrades as well as server maintenance with limited business impact.
Collaborate with leaders to convert business requirements into technical specifications
Adhere to SOX and IT policies and procedures in performing job duties
Perform other job-related duties as assigned
Qualifications, Experience, EducationSpecific site qualifications and progression may apply, consult with local team:
Skill Level II – 3 years of experience in IT with position-relevant skills;
Skill Level I –5-7 years of experience in IT with position-relevant skills;
Bachelor’s degree in IT-related field preferred (e.g., CIS, MIS, or related technology field);
Positions require technical support experience in the assigned area of responsibility, dependent on position (e.g., Enterprise Resource Planning (ERP) systems, SharePoint/K2 design/development, Kronos, administration experience in a production environment, etc.);
Preferred skills/certifications dependent on specific assignment may include MCITP equivalent (SharePoint) or Microsoft Certified SharePoint; Salesforce admin, K2 BlackPearl Administration Certification / Troubleshooting; K2 Cloud; or ERP proficiency; experience using/administering server operating systems (Windows Server/Linux);
Familiar working in an Agile Development environment, participating in standups/SCRUM meetings with teams (both on/offshore
Experience assisting the Product Owner/SCRUM Master in writing user stories based on requirements
Deploy regular releases in an Agile approach
Atlassian Jira knowledge a plus
Knowledge of how to monitor and understand SQL Server Reporting Systems;
Experience with Segregation of Duties and SOX Controls;
Proficient with Microsoft Office (especially Excel);
Highly self-motivated and directed, with keen attention to detail, sense of urgency;
Proven organizational skills with project management experience;
Ability to operate calmly in a fast-pace and ever-changing technology environment;
Ability to manage multiple tasks at once and prioritize accordingly;
Well-developed analytical and problem-solving skills;
Excellent customer service and communication skills;
Passion for researching and implementing new technologies.
Essential And Physical Activities FunctionsStrength – Position typically involves work in a standard office environment. Occasional standing and walking. Occasional light to medium lifting;
Motion – Position regularly requires standard repetitive motions and hand/eye coordination associated with office communications. Constant sitting, frequent walking, occasional standing;
Vision/Hearing Requirements – Constant verbal communications, including both talking and hearing;
Work Environment – Position is consistent with standard office environment;
Emotional Demands – High level of responsibility; high sense of urgency. Ability to multitask and coordinate multiple issues simultaneously. Requires ability to coordinate work of a team to accomplish mission success;
Safety – Position includes safety requirements consistent primarily with a standard office environment.
Job Summary
JOB TYPE
Full Time
SALARY
$86k-102k (estimate)
POST DATE
05/24/2024
EXPIRATION DATE
10/16/2024
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The job skills required for Salesforce Admin include Salesforce, Problem Solving, Salesforce Platform, Business Requirements, Project Management, Agile, etc. Having related job skills and expertise will give you an advantage when applying to be a Salesforce Admin. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Salesforce Admin. Select any job title you are interested in and start to search job requirements.
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The following is the career advancement route for Salesforce Admin positions, which can be used as a reference in future career path planning. As a Salesforce Admin, it can be promoted into senior positions as a Marketing I.S. Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Salesforce Admin. You can explore the career advancement for a Salesforce Admin below and select your interested title to get hiring information.
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