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Processes various types of transactions for members including cash and non-cash deposits, withdrawals, loan payments, transfers, cash advances, cashier’s checks, savings bonds, IRA deposits, CD withdrawals, etc.

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Services member accounts by preparing the necessary paperwork for wire transfers; processing stop payment requests, direct deposit payroll request forms, new/lost/stolen cards, check orders, and temporary checks; assisting with Online Banking setup; processing address change requests; and printing copies of checks and statements.

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Provides members with access to their safe deposit boxes and completes necessary documentation.

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Has the knowledge and ability to discuss basic features and benefits of all credit unions products and services. Maintains awareness of all current promotions or campaigns.

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Maximizes every member contact as an opportunity to identify what Credit Union products and services would be beneficial to them and makes appropriate referrals.

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Serves as “lobby leader” and is responsible for assessing walk-in member’s needs and directing them to the appropriate information source to ensure maximum lobby efficiency and minimize member waiting time.

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Serves as a school branch liaison at the Credit Union’s high school branches as necessary.

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Periodically participates in volunteer external networking and promotional events with local schools, colleges, and other community business partners.

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Actively participates in team meetings/daily huddles to provide input and ideas regarding branch business strategy.

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Required to have the ability to travel throughout the branch network to provide staffing assistance at all branch locations when necessary.

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Required to work on Saturdays.

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Perform other duties as assigned by management.