Job Title:Summer Intern – Property Operations ESSENTIAL DUTIES AND RESPONSIBILITIESManaging Housing Authority MailResponsible for managing housing authority mail correspondences received at the Central Office:Scan and distribute appropriately to site staff, other departments, and other Property Operations analysts, as directed.Process rent portion changes (tenant portion and subsidy/HAP) as informed by housing authority letters. Support for Rent Change ProcessResponsible for assisting the Property Operations Rent Analyst with tasks related to rent change processes (tiered rent increase, rent decrease), which includes but is not limited to the following:Data review, and calculations.Mail merge letter templates with spreadsheet information.Identifying the need for rent decreases and follow-up actions. Support for Other Property Operations AnalystResponsible for assisting the Property Operations Analyst with tasks, such as:Assisting with the processing of ledger corrections.Review receivable reports and tenant ledgers.Processing past tenant balance and security deposit write-offs as assigned. Special ProjectsResponsible for assisting with special projects to improve the efficiency of the Property Operations Department, such as:Form revisions and updates.Centralized storage of Property Operations documentation.Compilation and formatting of job aids and guides. Actively participate in our culture of inclusivity SUPERVISORY RESPONSIBILITIESThis job has no supervisory responsibilities.EDUCATION and/or EXPERIENCEHigh School Diploma or equivalent.Ability to give full attention to the needs of the department and actively look for ways to assist.Desire and ability to learn new skills. PREFERRED SKILLS and/or ABILITIESPC literate. Knowledge of basic computer Internet use and applications, (i.e., MS Word, Excel, Access, Outlook).Good communication (verbal and written), decision-making and evaluation skills.Experience working with diverse groups.Must be able to maintain confidentiality. CERTIFICATES, LICENSES, REGISTRATIONSMust have reliable transportation. LANGUAGE, MATH & REASONING SKILLSAbility to write routine reports and correspondence. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch or crawl. The employee must occasionally lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. JOB DESCRIPTION REVISIONTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Eden Housing is an equal opportunity employer. Eden Housing does not discriminate based on race, color, religion, sex, disability, familiar status, national origin, or any other arbitrary basis. ACKNOWLEDGMENT OF RECEIPT Name___________________________________________________________________ (Please print) Signature______________________________________ Date_____________________