6 Customer Service Rep Jobs in Dover, NJ
Ecosystems - All Wet Irrigation - ProOutdoor is Hiring a Customer Service Rep Near Dover, NJ
Position Summary
Customer Service Rep
All Wet Irrigation is a rapidly expanding Outdoor Service Company specializing in lawn sprinklers, lawn fertilization, mosquito and tick control, outdoor lighting and drainage solutions. We are committed to delivering exceptional services to our clients and need talented and enthusiastic Rock-Stars to join our Team!
We invest in our employee’s future with on-going training, career mobility and a supportive culture built on integrity and respect. We seek dedicated individuals who are looking for more than just a job, but a rewarding career and a fun place to be.
We are seeking a motivated individual to join our Team as a Customer Service Rep in our Dover, NJ Office and contribute to our continued success!
Are you a customer service professional ready to take your skill set to the next level?
All Wet Irrigation is seeking a top-notch customer account specialist who will deliver outstanding care to our valued customers. We are looking for detailed-oriented, multi-tasking individuals who likes to work in a fast-paced office environment. The ideal candidate for the position will have customer service experience, excellent telephone skills, knowledge in billing, cross-sales, and problem-solving abilities.
Essential Functions:
- Answer incoming Customer Calls in queue
- Scheduling services
- Handling customer issues
- Account Billing & Collecting
- Membership Sales and Cross-Selling of other company services
Knowledge, Skills & Abilities:
- Superb written and verbal communication skills.
- Knowledge of CRM software, Excel and Word a plus.
- Previous experience in a customer service role is preferred.
- The ability to respond appropriately under pressure.
- Some Sales experience
- Previous knowledge of billing preferred
- A positive attitude and the ability to build relationships with customers.
- Ring Central Software experience a plus!
Education:
High School Diploma or GED
Compensation:
$18-$22 an hour bonuses
Sign On Bonus- $1,000
Job Type:
Full-Time
Hours:
Availability to work 8:00am -4:30pm- Monday –Friday
Weekend availability:
4 Saturday’s in a year between 8am-12pm
Benefits:
- 401K with a company match
- Medical Insurance
- Dental Insurance
- Life Insurance
- Paid time off
Job Summary
Full Time
$42k-53k (estimate)
03/11/2024
06/07/2024
The job skills required for Customer Service Rep include Customer Service, Problem Solving, Billing, Scheduling, Futures, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Rep positions, which can be used as a reference in future career path planning. As a Customer Service Rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Rep. You can explore the career advancement for a Customer Service Rep below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Rep job description and responsibilities
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
12/29/2021: Chicago, IL
The best CSRs are genuinely excited to help customers.
12/07/2021: Saint Paul, MN
Customer service reps may use a variety of tools as part of their role.
12/10/2021: Juneau, AK
At banks, customer service reps may need to have some former experience handling money and making change.
12/23/2021: Youngstown, OH
Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.
02/05/2022: Bismarck, ND
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Rep jobs
Communicate as efficiently as possible.
02/24/2022: Springfield, MO
Don’t worry about acquiring expensive gear; focus on the learning first.
02/10/2022: Helena, MT
Must be a quick learner and nimble with a strong ability to multitask and must be familiar with online retail customer service practices.
01/26/2022: Santa Fe, NM
A commitment to providing great customer experiences by working with enthusiasm, energy and pace.
12/13/2021: Duluth, MN
A strong Customer Service Background and entry level Accounting skills.
01/31/2022: Fort Myers, FL
Step 3: View the best colleges and universities for Customer Service Rep.
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