Notes From Call:

Need Only Local to IL State.

Citrix VDI focus

Accomplished Citrix engineer

Cloud Experience nice to have

Will be using Citrix cloud in the near future

Citrix MCS on prem currently

Current team is 2 in usa and 3 in india

SME/Senior level person

Designing solutions in a Citrix environment

Able to deliver projects minimal supervision

Internal and External users

Understanding some of the Architecture

Financial experience is not needed (nice to have)

Project Overview:

This contractor position is not for a specific project. It is a contract to hire position. I have an open position on my team due to an employee resignation.

Contractor s Role:

- Support Engineering and Operations of Citrix VDI and W365 virtualization environments

- Lead and participate on engineering projects on VDI Team

Qualifications (must haves):

- 10 years of progressive experience designing, implementing, and managing Citrix solutions

- Strong troubleshooting and analytical skills

- Experience operating with minimal supervision while using experience and judgement to plan and accomplish goals

- Specific Remote Access Administration including:

o XenDesktop

o XenApp

o NetScaler

o Windows 365

o Nutanix

o Security

- Advanced knowledge of Citrix supporting technologies

o Active Directory

o SAML

o Networking

o Azure

o Firewall

o SCCM / Intune

Daily Tasks & Responsibilities:

- Engineering Projects

- Environment review and maintenance

- Team meetings

- Audits

1. Support Engineering and Operations of Citrix VDI and W365 Cloud Desktop

2. Create, manage and maintain standard Virtual Gold Images and templates

3. Perform technical support, troubleshooting and problem resolution including and not limited to operating system issues fixing and reinstallations, Software image installations, End users data backup and restore, Client computing applications installations and issue resolution

4. Oversight of group policy including review of existing policies and proposed changes to ensure on its functionality.

5. Perform Xen Desktop/APP administration to support the development environment.

6. Work with other team members (VDI, End User Computing, Network, Storage, Application) to resolve issues quickly and put measures in place to mitigate reoccurrences.

7. Provide production support, project work, and level three incident and problem management for all virtual desktop devices.

8. Deliver proactive actions to maintain high level of customer satisfaction

9. Support Risk, Controls, and DR activities in the VDI environment

10. Support and participate in VDI template creation and application packaging

11. Maintain ongoing communications with support teams regarding application issue resolution

12. Ensure correct installation, configuration, use and maintenance of products, applications, and tools

13. Assist with administration of Virtual/Desktop/Laptop Management servers and infrastructure applications including VDI, patch management, encryption technologies Anti-virus, incident/Request management, etc.

14. Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner

15. Follow daily operations in the IT Service Management & End User Support areas to ensure continuity of work