Job Overview:
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you.

Responsibilities:
- Greet guests upon arrival and provide them with information about the hotel and its amenities
- Check guests in and out, ensuring all necessary paperwork is completed accurately
- Answer phone calls and respond to guest inquiries in a timely and professional manner
- Assist guests with reservations, room changes, and other requests
- Handle cash and credit card transactions accurately and securely
- Maintain a clean and organized front desk area
- Collaborate with other hotel staff to ensure guest satisfaction
- Perform night audit duties as required

Experience:
- Previous experience working in a front desk or customer service role is preferred
- Familiarity with phone systems and basic office equipment
- Multilingual skills are a plus
- Excellent phone etiquette and communication skills
- Strong attention to detail and organizational abilities
- Knowledge of hospitality management software is an asset

-Choice hotels experience is a big plus

If you are looking for an exciting opportunity to be part of a dynamic team in the hospitality industry, we encourage you to apply. Join us as a Front Desk Agent and contribute to creating memorable experiences for our valued guests.

Job Types: Full-time, Part-time

Pay: $11.00 - $13.00 per hour

Expected hours: 30 per week

Benefits:

• Employee discount
• Free parking

Schedule:

• 8 hour shift
• Weekends as needed

Work setting:

• In-person

Ability to Relocate:

• Paw Paw, MI 49079: Relocate before starting work (Required)

Work Location: In person