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```Duties```
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Assist guests with luggage storage, transportation arrangements, and other concierge services
- Process payments and maintain accurate records of guest accounts
- Collaborate with hotel Housekeeping departments to ensure daily operations have gotten started.
-Help deliver all linen and ensure housekeeping tasks are running smoothly - work with quality assurance to ensure the max # of rooms are ready to rent before the end of the shift.
- Start the daily laundry process - ensure sufficient supplies are cycled and cleaned and ready for housekeepers.
- Clean office/lobby area
- initiating breakfast soon - should be able to adapt to changes in daily duties.
```Requirements```
- Previous experience in guest services or customer service is preferred
- Knowledge of hotel operations and hospitality industry is a plus
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Ability to multitask and work in a fast-paced environment
- Proficiency in using computer systems and hotel management software
- Fluency in multiple languages is an asset
As a Front Desk Agent, you will be the first point of contact for our guests. Your friendly demeanor, exceptional customer service skills, and attention to detail will contribute to creating a positive guest experience. If you are passionate about hospitality and enjoy interacting with people from diverse backgrounds, we invite you to join our team.
Job Type: Full-time
Pay: $10.50 - $12.20 per hour
Benefits:
Schedule:
Work setting:
Ability to Commute:
Work Location: In person
Full Time
Accommodations
$27k-35k (estimate)
02/26/2024
05/06/2024
econolodgeperrysburg.com
PERRYSBURG, OH
<25
1999
RAKESHKUMAR PATEL
<$5M
Accommodations
The job skills required for Front Desk Agent include Customer Service, Guest Service, Housekeeping, Problem Solving, Laundry, Transportation, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
12/01/2021: Richmond, VA
The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
01/27/2022: Pensacola, FL
Finally, Add A Summary Or Objective Statement.
01/17/2022: Fort Worth, TX
Step 3: View the best colleges and universities for Front Desk Agent.