Description

Location: The Averly East Village

ECI Group is hiring an experienced Property Manager with Class-A, lease-up experience for our newest development, The Averly East Village. Located minutes east of Atlanta’s urban core, this 335-unit luxury apartment community is comprised of premium one, two and three-bedroom residences with contemporary finishes and unrivaled service offerings tailored to fit what matters most to residents and their lifestyle needs. This community requires a strong and experienced leader who loves new construction, lease-ups and marketing. The ideal candidate possesses a minimum of three years of experience as an on-site manager on a lease up, five years of property management experience, strong sales and marketing experience, proven experience building a team, is outgoing and professional and possesses excellent customer service skills.

About Us

For more than 50 years, ECI Group has been one of the most highly regarded, privately owned real estate organizations in the United States. We are fully integrated, with development, construction, investment, and property management groups that have garnered national recognition for innovation and performance in the multifamily industry, including NAA Top Employers. 

Our passion for cultivating communities the right way has resulted in growing to over 200 associates, all committed to creating places where people love to live. With a portfolio of more than 7,500 units located throughout the Southeast and Texas and a continued focus on investing in and managing high-quality, multi-family assets, we are strategically positioned to continue to be a leader in the multifamily industry.

What’s In It For You?

In addition to competitive pay, ECI’s robust benefits package includes:

• Competitive salary plus robust commission potential based on targeted occupancy goals
• 20% Rental discount at ECI properties
• Health, dental, vision, and short and long-term disability insurance 
• Paid time off and company holidays
• 401k plus 4% company match
• Wellness plans, flexible spending accounts, and dependent care
• Individually curated professional development programs via our Path to Excellence Program

What You’ll Do

• Oversee all property operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
• Provide superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
• Develop, mentor, lead, and manage a high-performing, cohesive team, including leasing, customer service, and maintenance, to maximize their performance and engagement and minimize turnover.
• Maintain residents' data in accordance with company standards.
• Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
• Manage and maintain all aspects of overall community budget and finances.
• Determine leasing opportunities for staff; maintain current knowledge of the sub-market of the property, familiarity of competitors, and remain current on businesses and retail nearby that could impact occupancy and/or income of the property.
• Ensure property is rented to fullest capacity; generate revenue and handle resident relations.
• Conduct regular inspections and tours to maintain community appearance and ensure repairs are noted and completed on timely basis.
• Utilize marketing strategies to secure traffic (competitive rental rates, promotions, locators, etc.)
• Develop and/or implement resident retention programs (resident functions, special promotions, monthly newsletters, etc.).
• Prepare annual budgets and income projections on a monthly, quarterly, and annual basis per request.
• Maintain accurate records of all community transactions and submit on timely basis (rent rolls, delinquency reports, move-in/move-outs, etc.).
• Plan for and utilize community resources, equipment and supplies economically (obtain bids/pricing from vendors, suppliers and contractors, deal with inadequate service, etc.).
• Ensure all administrative paperwork is accurate, complete, and submitted on a timely basis.
• Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc.
• Ensure distribution of all company or community-issued notices (weather, emergency, etc.)
• Give direction to and monitor maintenance, construction, and/or rehabilitation activities to ensure quality and expediency. 

Requirements

What You’ll Need

• Minimum of 3 years of experience managing a lease-up or new construction experience
• Minimum 5 years of experience as a Property Manager in the multi-family industry 
• A high school diploma or equivalent.
• Proficiency in Microsoft Office Suite, YARDI, or similar industry standard programs
• Excellent customer service and interpersonal skills including the ability to establish relationships with colleagues, supervisors, guests, vendors, contractors, and the public.
• Strong leadership and supervisory skills; proven record of building high performing teams.
• Superb marketing skills with the ability to develop a property marketing plan and oversee outside marketing efforts.
• Strong knowledge of the local market including local businesses, retailers, competitors, market rates, etc.
• Ability to work in a fast-paced environment and build local community relations.
• Excellent communication skills and the ability to establish relationships with various stakeholders within and out of the organization.

What’ll Set You Apart

• CAM, ARM or CCRM designations are a plus as is a college degree.
• Physical Activities and Work Environment
• Requires frequently being on your feet; may regularly climbing stairs to access upper floor apartments.
• Requires working indoors (majority of time); may require working outside in various weather conditions.

ECI Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.