**Assistant Manager**

**Full-Time**

RESPONSIBILITIES

* Identify and delegate responsibilities to shift leaders and staff to ensure objectives are met and excellent service is consistently achieved

* Manage operations with passion, integrity, and knowledge while promoting the culture and values of the restaurant;

* Implement new company policies and procedures by developing plans and instructing staff

* Provide direction to shift leaders, and staff to achieve restaurant goals

* Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement

* Provide coaching and feedback to managers and staff and assess performance on an ongoing basis

* Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations

* Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness

* Consistently monitor product and labor costs to remain within goals

* Solicit guest feedback to understand the needs and wants of customers

* Train and coach staff on guest services principles and practices

* Follow the restaurant policies and procedures, including those for cash handling and safety/security

* Monitor and maintain the POS System

* Assist in new menu implementation

* Develop and implement creative solutions to areas of improvement

* Assist in conducting staff and daily pre-shift meetings

* Assist in any areas of the restaurant when staffing constraints require

* Identify employee weaknesses and retrain as necessary

QUALIFICATIONS:

**Education:** College degree preferred

**Previous Experience:** 2-3 years recent restaurant experience preferred

* Able to learn and use POS System

* Able to lift minimum of 10-25 lbs. Complete training in all areas of restaurant

* Must be able to take direction and delegate responsibilities

* Able to work in a fast paced environment

* Able to work nights, weekends, and holidays

**Certifications:** ServSafe Certification Preferred Additional Skills: Spanish ( )