JOB SUMMARY

Assistant to the Registrar is to provide administrative and supervisory skills in managing the Registrar's Office under the general direction of the Associate Registrar/Director of Records and Registration. The assistant will work an essential registration function and administer the creation and maintenance of permanent academic/administrative records; assure the integrity, security, condition, and access to these documents; and supervise the issuance of official documents.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES

• Answering counter requests, opening and answering emails to be processed, recording and filing, supplying records.
• Capable of answering high-volume calls and emails related to registration.
• Counsels students concerning College registration.
• Assists in the work of an overloaded section
• Coordinates office work with other departments for registration periods.
• Serves as a resource to the college regarding the college-wide academic/administrative system.
• Assists and enforces compliance with college policies and procedures regarding assigned essential registrar functions.
• Is responsible for issuing official college documents such as transcripts and letters.
• Responsible for processing and maintaining academic history files and records, updating information, and furnishing reports.
• Enforces the requirements of the Family Educational Rights and Privacy Act as it affects the release of confidential information contained in student academic records and ancillary files.
• Ensures accuracy and timeliness of student records data through close coordination with other departments.
• Serves as the principal source of information about all academic records or history.
• Keeps informed of all changes in policies and procedures that affect student records.
• Performs related duties as required.

MINIMUM ACCEPTABLE QUALIFICATIONS

• Associate’s degree in the appropriate field
• Preferred experience in a Registrar’s Office
• Basic familiarity with standard records-keeping procedures.
• Good computer skills
• Capability for meticulous attention to detail in matters of record accuracy, format, and transcript quality
• Ability to deal effectively with a wide range of people
• Personnel management skills
• General knowledge of academic regulations
• Thorough understanding of the Family Rights and Privacy Act and other legal issues relating to academic records or academic history

Please send a resume/cover letter to Ms. Kellyanne Cable or Mr. Nathaniel Moncy.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Tuition reimbursement

Schedule:

• 8 hour shift

Education:

• Associate (Preferred)

Experience:

• Registrar Office: 5 years (Preferred)
• Microsoft Office: 5 years (Preferred)
• Customer service: 5 years (Preferred)

Work Location: In person