The Documentation Associate performs tasks crucial to the daily operations of EastRise Credit Union under the guidance and direction of the Documentation Manager. Routine tasks include but are not limited to imaging, filing, and indexing of loan, teller, and department documents. Assisting with quality control, research, and general department inquiries of sensitive and confidential documents and transactions. In addition to daily functions, the ...
The Documentation Associate performs tasks crucial to the daily operations of EastRise Credit Union under the guidance and direction of the Documentation Manager. Routine tasks include but are not limited to imaging, filing, and indexing of loan, teller, and department documents. Assisting with quality control, research, and general department inquiries of sensitive and confidential documents and transactions. In addition to daily functions, the ...
The Senior Systems Administrator is accountable for the configuration, maintenance, and operation of the company’s critical enterprise applications/systems. Recommends and researches enhancements to existing enterprise systems and solutions to evolving business needs. Ensures that operating systems, hardware, software systems, and related operating procedures are updated to meet organizational needs. Design and develop strategies for software dep...
The Branch Manager is responsible for leading and overseeing the operations, service, member relationship development, and team members of an assigned branch location(s) in the delivery of a full range of financial services to current and prospective members. Depending on the credit union’s strategic priorities, the role may more strongly emphasize different areas such as member engagement, business growth, or operational excellence. Location. Wa...
Oversees the Home Equity lending operation to include Home Equity Lines of Credit, Home Equity Term loans, and short-term first lien mortgages. This position creates and achieves lending production volume and balance goals along with organizing, planning and directing the company’s Home Equity loan functions to maximize products and growth. This position assists with establishing and implementing departmental lending policies and operations proce...
The Compensation and Benefits Manager will manage the development and delivery of our organization's total rewards. As a $3.1B credit union, this position requires a professional who can design programs, manage them end-to-end, and partner effectively across the organization to ensure we remain competitive, compliant, and aligned with business strategy. . With direct accountability to the VP of Human Resources, the Compensation and Benefits Manag...
The Compensation and Benefits Manager will manage the development and delivery of our organization's total rewards. As a $3.1B credit union, this position requires a professional who can design programs, manage them end-to-end, and partner effectively across the organization to ensure we remain competitive, compliant, and aligned with business strategy. With direct accountability to the VP of Human Resources, the Compensation and Benefits Manager...
The Card Operations Associate performs a wide range of tasks to provide administrative support for debit & credit card portfolio programs and related services. This position handles day-to-day support functions to ensure the proper operation and accuracy of data. The Card Operations Associate is also responsible for providing telephone, teams, and email support to external and internal members, fielding inquiries, and fulfilling requests. Descrip...
The Mortgage Loan Officer is responsible for originating quality first mortgage loans that provide value to the organization while delivering high levels of service to our members. Primarily serves existing members and incoming EastRise inquiries via multiple channels including online, phone, virtual, and in-person appointments during set office days to ensure branch coverage. Efficiently handles large volumes of unassigned applications based on ...
Responsible for originating quality first mortgage loans that provide value to the organization while delivering high levels of service to our members. Primarily serves existing members and incoming EastRise inquiries via multiple channels including online, phone, virtual, and in-person appointments during set office days to ensure branch coverage. Efficiently handles large volumes of unassigned applications based on market conditions. Maintains ...
The. Contact Center Member Service Associate. delivers efficient, accurate, and courteous service to members across the Contact Center’s service delivery channels (phone, chat, text) ensuring adherence to established policies and procedures. Engages in empathetic, member-focused interactions to understand individual needs and financial goals. Conducts discovery conversations to identify opportunities for support and refers members to appropriate ...
Performs the duties related to maintenance and servicing of multiple types of loans and records and basic tasks and processes on Commercial, Consumer and Mortgage loans. Follows established procedures, while at times under direction of others, as they apply to servicing loans including the processing of loan documents, preparing reports, letters, and notices to members. Processes requests in all EastRise channels of emails, facsimiles and phone c...
