What are the responsibilities and job description for the Home Equity Manager position at EastRise Federal Credit Union?
Oversees the Home Equity lending operation to include Home Equity Lines of Credit, Home Equity Term loans, and short-term first lien mortgages. This position creates and achieves lending production volume and balance goals along with organizing, planning and directing the company’s Home Equity loan functions to maximize products and growth. This position assists with establishing and implementing departmental lending policies and operations procedures consistent with overall company management policies. This position is salary plus potential for commission based on production/growth opportunities.
Major Duties and Responsibilities
Manages and directs the home equity lending department including activities related to the development, processing, and maintenance of Home Equity Lines of Credit, Home Equity Term, and short-term first mortgages. Ensures competent, motivated team members through hiring, training, counseling, supervising, and reviewing performance of team members.
Responsible for managing and meeting production goals as a department and that team members are submitting quality files and documentation adhering to guidelines, policy and federal regulations while maintaining member satisfaction goals.
Developing and implementing strategies to improve loan department efficiency and meet production loan goals.
Assists in the development and maintenance of loan product offerings and lending programs which are competitive and maximize profitability and attainment of production volume and balance goals.
Works in conjunction with the Home Equity Operations Manager to ensure a quality loan underwriting process that meets the financial needs of the members while maintaining compliance with internal guidelines, policies and federal regulations. Oversee the approval and declines of applications that are over the underwriter’s approval limit.
Reviews and monitors loan production, survey and MRD goals for Home Equity Team.
Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
Knowledge and Skills
ExperienceFive years to eight years of similar or related experience, including preparatory experience.
Education/Certifications/LicensesA college degree.
Interpersonal SkillsA significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Typically includes subject matter experts as well as first to middle level managers.
Other SkillsMust be at least 18 years of age. Favorable Background, Credit, Criminal, Bondability, and Reference Checks required. (Motor Vehicle check depending on position.) Travel to other branches or locations may be required depending on position. Knowledge of State and Federal regulations affecting consumer loans. Knowledge of consumer loan policies, procedures, products, and services.
ADA Requirements
Physical RequirementsPerform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing/descending stairs in an emergency. Must be able to operate routine office equipment including telephone, dopier, facsimile, and calculator. Must be able to routinely perform work on a computer for an average of 6-8 hours per day. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, dependable, and timely attendance.
Working ConditionsMust be able to routinely perform work indoors in climate-controlled shared work area with moderate noise.
Mental and/or Emotional RequirementsMust be able to perform job functions with supervision and work effectively either on their own or as part of a team. Must be able to read and conduct various instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform the basic mathematical calculations with extreme accuracy. Must be capable of dealing calmly and professionally with different personalities from diverse cultures at various levels within and outside the organization and demonstrate the highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fact pace. Must be able to effectively manage multiple, simultaneous, and changing priorities. Must be capable of exercising the highest level of discretion on confidential matters. Ability to be highly mobile and agile to move without restriction, including carrying loan le folders and report.
Salary : $79,200 - $88,002