Position Summary

Essential and Primary Responsibilities:

1. Supervises therapy staff, evaluates employee performance, and makes recommendations for employment actions to the Clinical Director.

2. Manages the daily operations of the Easterseals Redwood therapy department, across all locations.

3. Participates in recruitment, hiring, and onboarding of new team members.

4. Works with team members and appropriate departments to rectify payroll, benefits, or billing issues.

5. Facilitates routine and reoccurring staff meetings.

6. Acts as a liaison for internal and external resources to ensure a unified approach to patient care delivery.

7. Partners with the marketing department when necessary to highlight program areas or to market specific service areas as needed.

8. Recommends changes to improve service delivery and implements changes and new programming.

9. Responsible for quality assurance, including clinical care and documentation.

10. Responsible for the operational level budget as it relates to the therapy department.

11. Evaluates supplies and equipment and ensures proper inventory is maintained.

12. Coordinates equipment calibration, repairs, and necessary ordering.

13. Conducts research on equipment, supplies, and clinical care to assure excellence.

14. Assists in personnel scheduling to optimize staffing resources.

15. Monitors productivity standards to appropriately allocate staff and effectively manage budget.

16. Works with clinical director to ensure compliance with applicable regulatory agency requirements.

17. Complies with the agency’s policies and procedures and complies with regulatory bodies.

18. Oversees KEIS contract and services.

19. Serves as contact for college and university clinical students and associated contracts.

Competencies:

2. Teamwork-including balancing team and individual responsibilities, exhibiting objectivity and openness to others' views, giving and welcoming feedback, contributing to building a positive team spirit, and supporting everyone's efforts to succeed.

3. Strong customer service skills in reference to both internal and external customers.

4. Possesses a well-developed ability to problem-solve as applied to project management assignments.

5. Excellent time management skills and ability to multi-task and prioritize work.

6. Attention to detail and ability to analyze/synthesize data.

7. Excellent written, listening and verbal communication skills which are expressive and receptive with the ability to effectively present information in one-on-one and small group situations.

8. Strong organizational, leadership, and planning skills.

9. Interpersonal skills to include maintaining confidentiality, listening without interrupting, keeping emotions under control and remaining open to others' ideas/tries new things.

10. Professionalism-including approaching others in a tactful manner, reacting well under pressure, treating others with respect and consideration, accepting responsibility for own actions, and following through on commitments.

13. Works ethically and with integrity.

Education and Experience:

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.