We are looking for an Intake Coordinator to join our team! Job Qualifications:Bachelor’s Degree in Human Services/Administration, OREight (8) years’ related experience may be substituted for the degreeThree (3) to five (5) years related experienceValid driver’s license and reliable transportationResponsibilities:Respond to all inquiries for Adult Programs and other programs in a prompt and appropriate manner. Complete initial intake interview, gathering all pertinent information and triage referrals into the program ensuring optimal program placement. This includes timely and accurate data entry of client information. Understand the funding sources and rates for programs. Additionally, understand the intake criteria for programs and have the ability to determine appropriate referrals.Be familiar with community resources and provide referrals and outreach to external agencies, as needed.Work with Program Supervisors to ensure optimal workflow efficiency and work with the Business Analyst to produce regular dashboard reports for leadership.Maintain an active wait list and regularly communicate with individuals on the wait list.Possess the skills to de-escalate and manage difficult conversations.Work collaboratively with program leadership to understand program capacity and ensure a seamless transition for the customer.Maintain confidentiality and demonstrate appropriate discretion when representing or acting as a liaison for the supervisor with visitors and/or telephone contacts.Work with program staff to ensure a warm hand off and appropriate follow through.Compensation: $45,000 a year Hours: This is a full-time position, Monday - Friday, 40 hours per week