Easterseals NJ has an exciting opportunity within our Fiscal Intermediary business line for a PROGRAM ENROLLMENT MANAGER!

The ideal candidate will be a dynamic, result-driven leader who can motivate and lead a team in a changing environment. Accountable for the day-to-day operations of the Enrollment process for the Agency With Choice (AwC) program, ensuring effective risk and quality management systems to meet operational outcomes, contractual and funder's requirements, and financial targets.

This position will serve as the primary liaison between all key stakeholders of the Program’s Enrollment process, both internal and external, to effectively communicate, coordinate and collaborate in the group's ongoing initiative to deliver quality services to its core customers.

What’s in it for you?

• Competitive pay!
• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• No Cost Life and Accidental Death Insurance
• Employer Paid Long Term Disability Insurance
• Plentiful Voluntary Benefits
• Employee Assistance Program
• 403(b) Plan with Match
• Discount Programs
• Generous Paid Time Off and Holidays
• Paid Time Off Buy-Back
• Paid Medical Leave Time
• Direct Deposit and Payroll Cards
• Access to Electronic Pay Statements
• Mileage Reimbursement
• Employee Wellness Program
• Employee Referral Program
• Employee Paid Orientation & Training
• Recognition Program

The Enrollment Manager will possess proven leadership skills in these highly critical areas:

• Delivery of outstanding and highly responsive internal and external customer service with a high degree of flexibility and creativity
• Ability to create a high-energy, highly motivated teamwork environment.
• You are a Change-Agent that will provide direction, guidance, and oversight of the Fiscal Intermediary enrollment team.
• You must promote a team-oriented culture built on trust and respect.
• Establish effective working relationships with staff, internal and external stakeholders, and outside government agencies.
• Build an effective, highly engaged team to ensure peak performance and quality customer service
• You are accountable for performance metrics to ensure that metric goals are being met and delivered, both financially and operationally.

Qualifications:

• Bachelor’s degree in human services or a related field required.
• Minimum five years experience in a leadership role
• Drives best-in-class enrollment process in keeping with Easterseals regulatory compliance
• Strong technical skills in MS Office systems, specifically advanced knowledge of EXCEL.
• Strong people management skills in key functional areas of customer service, enrollment, & Compliance
• Excellent judgment, verbal/written communication, and listening skills
• Ability to handle confidential and sensitive issues with diplomacy, discretion, and integrity.
• Strong problem-solving skills, with a track record of implementing new initiatives with successful outcomes.
• Understanding working with contracts under the Division of Developmental Disabilities is helpful.
• Must have a working knowledge of Medicaid billing credentials and criteria.
• Working knowledge of Electronic Health Records systems (EHR).
• Effective verbal, written, and presentation communication skills
• Excellent customer service and relationship management skills
• Bi-Lingual (English/Spanish) a plus

About Us!

Easterseals is a national 501(c) 3 nonprofit organization that has helped children and adults with disabilities and special needs, live better lives for more than half a century. Annually, over 9,000 individuals with disabilities and specific special needs in New Jersey receive services in our programs. We believe everyone has an inalienable right to realize their potential and live their life as they envision it; everyone is allowed access to opportunities that permit them to do so.
Our employees dedicate themselves to making positive differences in people’s lives every day by living our Core Values: RESPECTFULNESS, WARMTH, and EXPERTISE

Easterseals Is an Equal Opportunity Employer

As one of our core values, we strive to provide equal opportunity to all of our employees without regard to their age, gender, religion, race, color, national origin, marital status, sexual orientation, or disability which is unrelated to the ability to perform essential job functions, unfavorable military discharge (except dishonorable), veteran status, marital status, parental status, genetic information, source of income or other legally protected categories in accordance with applicable law with regard to receipt of services, appointment or election to voluntary office, or hiring for, assignment to, or promotion in staff positions.

Easterseals NJ offers paid training, 403(b) Retirement Plan, generous Paid Time Off, and more! To view all benefit information, visit www.enjbenefits.com .