Summary: Oversees all aspects of CES Waiver referrals and intake by performing the following duties:

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

Initial contact with referrals to determine service needs, answer questions and to begin intake process.

Coordinates with PASSEs and individual served or parent/guardian to obtain required intake/enrollment documents.

Completes all necessary admission paperwork for enrollment in CES Waiver services.

Maintains current knowledge eligibility, including funding, and licensure requirements (DHS/DDS, DPSQA, PASSE) for CES.

Arrange intake and individual program development meetings with individual served, parent/guarding, PASSE care coordinator and ESA staff.

Maintains information in databases and prepares quarterly and annual service statistics reports.

Provides weekly reports on status of referrals and participates in enrollment meetings.

Assists in the development of the initial individual program plan, schedule/calendar, and budget including request for prior authorization.

Provides support to department as assigned by supervisor.

Compliance/HIPAA:

While performing the duties of this job, employee will comply with all federal, state and local laws and regulations pertaining to Easterseals Arkansas.

Employee has access to all protected client health information in CES Waiver.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervisory Responsibilities:

This position has no supervisory responsibilities.

Education and/or Experience:

High School Diploma/GED and 3-5 years’ experience in providing administrative services in a program that supports individuals with an Intellectual Developmental Disability, or other Social Services or Health Related program. A bachelor’s degree in social services or another Health Related Field preferred.

Competencies:

• Ability to work collaboratively and effectively with individuals served, families, staff, other providers and PASSE care management teams.
• Competence in instructional, oral, and written communication, organizational and interpersonal relations skills.
• Ability to work with a variety of individuals regarding age, education, functionality, and with minimal direction.
• Ability to independently prioritize and plan work activities.
• Ability to problem-solve independently or in a group setting.
• Strives to constantly improve processes and services.
• Identifies and resolves problems in a timely manner.
• Knowledge of Word, Excel, and Google.

Certificates, Licenses, Registrations:

Valid Arkansas Driver's License

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Easterseals Arkansas has designated this position as a non-safety sensitive position under the Arkansas Medical Marijuana Amendment.