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Eastern Shore Community College
Tulsa, VA | Full Time
$37k-47k (estimate)
3 Months Ago
Student Services Assistant - Help Desk
$37k-47k (estimate)
Full Time 3 Months Ago
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Eastern Shore Community College is Hiring a Student Services Assistant - Help Desk Near Tulsa, VA

Title: Student Services Assistant - Help Desk

Agency: Eastern Shore Community College

Location: Accomack - 001

FLSA: Nonexempt

Hiring Range: $31,886 to $36,000, commensurate with experience.

Full Time or Part Time: Full Time

Additional Detail


Job Description:

Eastern Shore Community College is located on the beautiful Eastern Shore of Virginia with incomparable access to the Chesapeake Bay and Atlantic Ocean, quiet vacation spots, excellent fishing and hunting, fresh produce and organic products, a thriving community of artists and artisans, a rich history, NASA launch pads, aquaculture and agriculture research centers, and a country culture of open distances, but neighbors who help each other out. We provide the 45,000 residents on Accomack and Northampton Counties access to excellent career and technical, college transfer, workforce, and continuing education programs. We serve nearly 1,000 learners a semester with an employee base of full-time and part-time faculty and staff of over 50. Our mission is to empower learners to enhance the quality of life for themselves and their communities. This is rooted in our culture of YES! which stands for Your Eastern Shore. Our YES! culture is the drive behind all that we do at ESCC. Our YES! culture of hospitality begins by asking the question, how can we help you? YES! is simple and it is very personal. You determine your YES! Our YES! embraces the college and the larger shore community as residents, students, staff, and faculty.

The Student Services Assistant will provide help desk services which includes receiving visitors in the student services lobby, directing them to appropriate offices, assisting students with the electronic application and enrollment process, providing general information, answering phone calls, scheduling advising and direct enrollment survey, and assisting Student Services offices, as needed.
Minimum Qualifications:
  • Excellent oral communications skills
  • Experience using a large database system
  • Experience working with the public
  • Experience working with confidential information
  • Working knowledge of Microsoft Excel, Word, and other software at an intermediate level and knowledge of mail merge
  • Experience helping people use an online process
  • Experience working in a fast-paced environment while paying attention to details and completing tasks efficiently and accurately.
Preferred Qualifications:
  • Experience working in an office setting
  • Experience working with databases

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

Job Summary

JOB TYPE

Full Time

SALARY

$37k-47k (estimate)

POST DATE

03/24/2024

EXPIRATION DATE

06/29/2024

WEBSITE

email.es.cc.va.us

HEADQUARTERS

Melfa, VA

SIZE

<25

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